racktodoor.comReviews of racktodoor.com

Easy to order got my order on time would recommend to friends and family

I ordered a work light, received it and it arrived broke. I contacted customer service and told them about the problem and they sent me a new one which does work. Can’t say enough good about customer service.

Great price and fast delivery. 1st purchase and very satified!

I ordered candles from this store from the Temu app. My order was accepted and confirmed . After the fact they changed the order details without notification due to an error on their part. Completely unacceptable and unprofessional.

I got an email two days after ordering that the item had shipped and got a USPS tracking number. After checking the tracking info for 7 days and seeing only that a shipping label had been generated, I emailed support for an update. I had to email support 3 times to get any action on my purchase at which point I was telling them I would be filing a fraud claim with my credit card company. Only then was I finally told, that the item was out of stock and I would be refunded. The refund took several days, but did eventually come. I really wonder if I hadn't bothered to follow up if anything would've been done on their end and the whole experience left a very bad taste in my mouth.

A reclining leather chair is hard item to be perfectly satisfied sight unseen and not being able to try it first but the chair is a good value and just getting used to it.

Despite written assurance that the shipping address on my order had been corrected per my request, you shipped the order to my home address instead of the intended recipient. Then your customer service representative, who made the correction assurance, stopped responding to me.

Ice bath was exactly as described and shipping was quick