Kathy S.
I ordered a gift for my brother’s 70th…
I ordered a gift for my brother’s 70th birthday. Keep stringing me along saying the order is in process. Tried to cancel no answer. Over two months.

At Rachel Keen, your clothing is more than just fabric—it’s a canvas for your personality. We were born from a desire to empower self-expression, turning everyday essentials like t-shirts, hoodies, and accessories into wearable art that sparks conversation and celebrates individuality.
Rachelkeen (rachelkeen.com) has 28 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Showing 28 reviews with 1 star · Clear filters
Kathy S.
I ordered a gift for my brother’s 70th birthday. Keep stringing me along saying the order is in process. Tried to cancel no answer. Over two months.
Laura B.
I purchased a 250th Anniversary zippo of America and all i got was an outer shell. Spent $42 and sum odd change for it. You cant call them cos nobody answers. Their office is in NY, their fone number rings in CA and their products come from China!!! My hubby collects zippos.they wont give you a refund, they wont send you a return label. I got scammed!!! Not happy at all!!!!
Jose G.
Been waiting for weeks for my order then finally at 9pm tonight I get a message saying they can't make it.....
Lindy D.
Finally received my 50th anniversary Blue Jay's glass and it looks NOTHING like the picture. Damn. Scammed again. It is just printed on. The picture shows that it is a standout design.
Teifion B.
Absolutely rubbish, my wife bought me the anniversary Metallica whiskey glass which is advertised as a class embossed with metal graphics, it's a glass with a transfer which I suspect will come off once washed, do not waste your money with these scammers
Kyle F.
Ordered the bttf 40th anniversary keychain product that I thought it was but turned out be acrylic plastic and wasn't metal. Not worth the money
Brandon N.
Said whiskey bottle on site. End up with an empty bottle no whiskey
Brad H.
ZERO stars! Worst company I have ever purchased through. Have been emailing back and forth for weeks now with no resolution. Trying to send back the crap they sent me. Terrible customer service