RaceDayQuadsReviews of racedayquads.com

Ordered quite a few items from them for hundreds of dollars of business and want to support US resellers, but as soon as I got one thing that was DOA, they would NOT process a return/replacement and required me to wait 4 weeks for replacement part to be shipped from China MFG and required I solder 20 tiny wires and debug it. If I wanted this level of standing behind product I would have just ordered from AliExpress. Very disappointed and will not be ordering from them again.

Shameless company. I order a product of $600 and never heard anything for a month. A full month later they claimed that they "could not get a hold" of me to "confirm" the order and that the order will be "shipped today", yet no shipping information was provided. A week later, they were still "confirming" my order and still could not "get a hold" of me. DISHONEST business

If I could give a No STAR that is what I would do! This is a for sure "JERK OFF" company. And a company it is not. I purchased a SKYRC GNSS Performance Analyzer through them. When it arrived, it didn't work. I have been trying to get this resolved for over a week and one half. Finally, they are sending me a return shipping label for the item. This is something that I needed two weeks ago. They have kept dragging their feet about getting me a new one. Plus, they do not give refunds only store credit which is BS! Like I want to do business with them again! Be advised. GO TO A DIFFERENT VENDOR to get what you want.

I ordered a receiver that later didn't need nor open. Let me be clear, I did not open any package nor use it. I went through the return process paid for the shipping to ship it back. Come to find out by the time it got there, some how the package was opened and they denied my return. So instead of them working with you and trying to figure out something else like a normal business, no that would be to easy. After telling me that the item was opened the package will not get credit (they don't offer any refunds) that I would have to pay for the shipping back to the house. So I'm out money on the item and out money on shipping cost. Don't do business with this company go somewhere else and save money.

I ordered a whoop, mobula 6. It flies but camera is black. They wanted video. Very hard to do but I provided clear video and they agreed it showed a dead camera. They just keep wanting more pics and video wasting my time, probably on purpose so I'd give up. Worst experience in fov I've had and I don't need RDQ who willingly wastes my time and money

I bought a brand new flight controller from them and instead received what seemed to be a used flight controller. It didnt bother me but after trying to solder the battery wires I noticed the + solder pad was bad and after reaching out to them they say i need to speak with the manufacturer about it even though I didn’t purchase from the manufacturer and the supplier is supposed to deal with it STAY AWAY THESE PEOPLE ARE SCAMMERS

Bought a pair of DJI V2 goggles. The goggles are resetting or rebooting during mid flight randomly. Needless to say at 60mph heading toward a rock out cropping, blackout, didn't turn out well. I have been asking race day quads for some help. Blackhole, they are great at ignoring there customers. I just wanted to know if DJI had a fix? They sent me to DJI, another black hole. Im out a grand and will toss the goggles.

I tried these guys out for the first time. Purchased a Emax Tinyhawk 2 freestyle. Only to receive a different drone completely and it was the cheaper indoor drone instead. I emailed them about a return and talked to a guy named Bryan. Not only did I explain through email but over the phone about what happened, Bryan proceeds to tell me he need a email for returns. So I sent another email explaining this again. I then continue to talk to Bryan in emails and explain I want a full refund no credit. He then sends a replacement out after I send him proof of returning the wrong drone. So I had to call them back and to get them to cancel the exchange, he then starts to interrupt me and make excuses for new people being the reason for the issues. I ask to talk to a manager or owner, he then claims he’s busy with other customers, so I leave him my information to contact me. The customer service manager called me 30 to 45 mins later to argue with me over me getting a refund. Tells me that refunds are only in store credit and to check website for rules. Their policy states refund are credit and same original purchase method within 30 days. So he lied, so I asked for someone above him. He states that there is no one above him except the owner who’s not in right now. I then ask for their information and he refuses and states they never come in and haven’t been in the store since last year. Then proceeded to ask me what was the point of asking to talk to him and what I wanted. Moral of the story this place is has the worst customer service, they lie and try to scam you out of hard earned money. Save yourself the headache and go somewhere else.