raccoontee.comReviews of raccoontee.com

I have never experienced any worse customer service than here, ever. I was asking various times for an invoice of my order since 1,5 months and did never receive any answer from the customer service until I started a chat today. The direct reply there was quite simple: they just won't send me an invoice. What kind of a shady company is this, who can't offer their customers an invoice for what they've bought? What kind of a shady company doesn't answer their customers' requests for more than a month? I still wouldn't have any answer if I hadn't started the chat today... And now the funniest part: when the chat was closed and I was asked to review the customer service, I wasn't able to post my bad review due to any kind of technical issues! I guess if my review had been a positive one, it would have worked quite well...

I'm trying to get an invoice for my order since over a month now and have sent multiple e-mails to the customer service, but haven't got any feedback apart from one e-mail in the beginning which included an answer to an even not asked question. The customer service is a disaster when they're not even able to answer an easy question: Where is my invoice and why won't you send it to me?

awesome products i love the gnomes they are so cool /

I ordered a sweater and made full payment on 11th November. Firstly, they made a mistake on the contact details and sent a response to the wrong email. Then they claimed they didn't have the colour I ordered (why did they have it as available on their web site?). They offered a full refund or a different colour with refund of 1/2 shipment fee. I then received another email stating they could not give any refund and my order would be dispatched. This was in conflict with their first email as well as indicating "too bad we don't have the colour you ordered but we have taken your money and you just have to put up with it". I wrote another email complaining about my experience and the confusion on 19th November. However, no response until now (25th November). Where is my product? Where is the refund of shipment fee you offered? Will never order from them again.

I love my t-shirt. Great quality material. Size as expected (too many times t-shirt looks like they're made for child when you get them). Received order in phenomenal amount of time. Very happy!

My neighbor was at my house when I saw this T-shirt. I’m a 15 year breast cancer survivor and it’s almost Halloween so I ordered them for us. When they arrived they look even better than they did on my iPad. Love love these shirts. I will definitely order again from raccoontee again.

Loved my tee! Super easy to order and super fast delivery!

I purchased a shirt a few months ago and couldn't bear the thought of it wearing out so I bought two more this week! Print quality, fit, service/shipping: all excellent!