Gerda M.
I tried Quiz Maker once during the…
I tried Quiz Maker once during the trial period and forgot to cancel my subscription. As a result, I was charged $330 per year for two consecutive years – a total of $660 – without using the service at all after my first quiz. I only became aware of these charges recently and immediately contacted support to request a partial refund, explaining that I am willing to pay for the one time I actually used the service, but not for two years of complete inactivity. Despite multiple messages, my emails remain unanswered. I filled out their refund request form and followed all instructions, but there has been no resolution or update from their claims department. From a customer perspective, this is an unfair business practice – charging customers without any reminders or warnings, especially when there is no account activity for years, is unacceptable. I hope they will resolve this matter in good faith, but based on my experience so far, I would strongly advise others to be cautious and double-check cancellation before the trial ends. Gerda Mockė


