Quiz Easy Reviews | Read Customer Reviews of quiz-easy.com

Quiz Easy Reviews | Read Customer Reviews of quiz-easy.com

Quiz Easy reviews

Showing 4 reviews with 1 star · Clear filters

macyhanbackicloud.com
Feb 5, 2024
It was absolutely awful
It was absolutely awful. DO NOT USE THEM. They scammed me by telling me reasonable price and made it to where the payment would not go through and by the end of it tried charging me 3 times what they said from the start. They tried ti convince me my bank was the problem. So I used 4 of my friends card all that used different banks. Please do not waste your time with them.
Response from Quiz EasyFeb 7, 2024
Hello, Macy! I'm truly sorry to hear about your negative experience, and I appreciate you bringing this to our attention. I was able to find your account in our client management system and I apologize for any inconvenience caused by the payment processing issues you faced. Our prices indeed depend on the amount of time that the expert has, so the price went up because of the reduced time frame. However, I assure you the issue that occurred was by no means intentional. We strive to provide top-quality, instant reply service and ensure that our customers have a positive experience. As a token of our apology for the inconvenience caused by the payment issue we’ve added a $25 bonus to your balance and hope you’ll give us a second chance. Once again I apologize for any frustration you experienced. Our goal is to provide the best possible assistance to our clients, and your feedback is invaluable in helping us achieve that.
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Neaka H.
May 17, 2023
This company continued to charge me and…
This company continued to charge me and submit late work even after they were reminded in advance. I was charged for 2 assignments that they stated were no included in the initial pricing. Even after I shows proof that they were supposed to do them.
Response from Quiz EasyMay 19, 2023
Hey there, Neaka, thanks for reaching out. Please accept our apologies for the frustrating experience that you had, as this is not the kind of service we aim to provide for sure. Could you be so kind to add your task numbers to the review? This will help us find you in our client management system and find out why we failed to meet your expectations. Thank you in advance!
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S. C.
Feb 5, 2023
This company started off great
This company started off great. Great communication and easy payment transaction. Unfortunately after payment I didn't receive any communication, they missed the agreed upon deadline, didn't complete the course in its totality which now forces me to take the course again smh. Also a refund of pennies was returned as a credit to quiz easy without my permission. I reached out many times with no response and this is why I'm leaving this review. I paid a lot of money to have a course completed by a deadline and it wasn't completed and I didn't receive a refund that I can deposit into my personal account. I didn’t request a credit I want the assignment completed and since it hasn't been completed I want a refund.
Response from Quiz EasyFeb 6, 2023
Hey there! Please, accept our sincere apologies for this frustrating situation and all the inconveniences it caused you. This is definitely not the level of services we aim to provide. Would you please add a task number to this review so that we could investigate this situation and check how we can resolve the issue? We really appreciate your honest feedback and hope you will give us one more chance.
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Tyler S.
Dec 15, 2022
If I could give a half star or no star…
If I could give a half star or no star review I would. It has been the worst experience ever. First they charge outrageous rates. Which I paid Bc money wasn’t a huge issue. Then they failed multiple assignments. One being a test and a quiz. Then issued a refund that could only be put in credit with them and a 10% discount. When asked to speak to a supervisor they don’t have one. It is all automated. Another instance was two days I paid for a basic assignment to get done. They agreed to have it done. Later that night “can we have 6 more hours” I gave them 12 hours and they still had to text me and could not complete it.
Response from Quiz EasyDec 16, 2022
Hello there, Tyler! Thanks for your honest feedback. We’re really sorry we had to ask for more time and couldn’t find an available expert to help you. Unfortunately, such situations do happen due to the high workload of our experts, but they are very rare. We always do our best to make sure you get the assistance you need on time. As for refunds they can be issued either to your QuizEasy balance or to your card. We always provide these two options and let the client choose. We’ve checked our customer management system and saw that the first refund has been issued to your balance plus a 10% bonus as agreed with you. The refund for the task in question has been issued to your card as requested. Please, expect it in 3-5 business days. Once again, we are so sorry for any inconvenience. As a token of our apology we’ve added a $25 bonus to your balance and hope you’ll give us a second chance. We’ll do our utmost to prevent such situations in the future.
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