Quirk PartsReviews of quirkparts.com

I would give them zero stars but that's not an option. Ordered a part for my 2022 Kia Carnival. Showed available. After not receiving it for two weeks I find it was damaged in transit. I had to request they re-order it from the manufacturer. After another 2 weeks waiting I had to again do a chat (you can't call the voice mail is full) to find out where it was. It had arrived but not been shipped. 2 weeks later chat again still not shipped. Done. Refund my money. If the refund doesn't hit I will dispute with the credit card company.

I ordered a pair of windshield spray nozzles. Was only sent one, then told the missing one would be sent priority and 3 days later it has still not been shipped. Very bad customer service and company. I lost money on this customers repair because of this company. They even told me they would make it right if they didn't ship it in time. Which they did not but they refused to offer a refund for the mistake made. I understood human error to begin with but overnight shipping not being shipped for 3 days is unacceptable. Buy your parts from another seller.

I ordered a part on the the website that said available but after waiting for a week and not getting any updates, I finally was told its not available and I ended up wasting my time!! This site is a JOKE! Satisfaction not guarantee!

WILL NOT RECOMMEND THEM TO ANYONE!!! Went online looking for a part for a Ford Fusion, found the part on their website, paid for shipping, and received the part in a timely manner, however the part received was not the part depicted. Their website had a picture of the part. The picture shows 4 hoses, 2 plastic fittings, and some hose clamps. What was received was 2 hoses and some clamps, not even close to what was depicted. So requested return information was sent back 2 emails saying to send the part either UPS or USPS to two different addresses depending on the return method. No return shipping label or number! Just send it back at my cost!!! No return shipping re-imbursement. Will be looking for these guys on Better Business Bureau website to see if any one else has filed a complaint. Will not being doing any business with them again!!

Receive one of the two parts ordered, phone service voicemail is full, emails get generic computer generated responses. Don't waste your time pay the extra from a reputable supplier.

Ordered part based on the exact description of my vehicle, wrong part arrived, they provided me a return address but I had to pay $15 to ship it back and then they stated they do not pay for return even though they provided the wrong part and I have yet to receive my original payment refund so now I am out the part as well as $80 for the part and $15 for sending it back, I get a strong feeling this is some kind of hands off, drop ship type of scam business that just set up a website, finds the parts somewhere else when ordered and they drop ship to customer, probably do not have any experience with parts or the automotive business at all

I ordred two parts for a KIA 2001, Spectra.Gear assembly bushings.Two bushings for the steering column.The site is laid out good. It said both parts were in stock. 4 of one and 5 of the other. I never received anything,except a text letting me know the part,singular,was not in stock. Part #0k201-32123&0k2a2-32124.... that first symbol for the part is a zero,not an o, which is a little confusing seeing how the second symbol is a letter.

Website describes products incorrectly, leading to wrong parts being shipped. Bad description are accompanied by misleading photos. Company refuses to acknowledge errors or provide refunds or exchanges. Total failure of service. Order from your dealer.