Quirk PartsReviews of quirkparts.com

Terrible people, Terrible customer service, terrible quality parts, better off looking on ebay but watch out these “geniuses” have an account on there too to screw you over.

If it was possible go give them less than a star I would …(Quirk Parts) like the name it’s a deceptive business … not even a business Quirk Parts it’s is a Scam disguised in a legit business. I can’t believe they are still operating … not only I paid a hefty shipping fee, hopping to get my parts (quickly) I got a (Quirky service) 25 days later I still haven’t received my parts. We exchanged has a dozen of e-mail where they pretended to be working on my order … what a shame…. And now they are offering me to refund the remaining parts Nope I want a full refund I am sending you back everything… I don’t care if I have to pay for the shipping Don’t do business with this company … report them ….

These oh-so-smart humans can't tell me anything past "Cancelled your order because addresses didn't match up or the order is from outside of the U.S." , checked my invoice and all of the information is correct and the order was placed from North Carolina, which to their surprise is IN THE USA.

You should A) Update your computer inventory as my Brooklyn, NY Service Rep told me that you had 2 in stock B) You are Quirk Ford are you not? So why the hell would you send me a message, (minus any proper headings or apologies for any inconvenience) stating you need to order it from Ford when I WAS SURE THAT'S WHAT I HAD DONE! C)Work on your communication (WHICH CURRENTLY SUCKS!) as I had to reach out to you verses you communicating with me! A horrible experience overall, I will make sure I rate your shoddy outfit accordingly. You are the worst, Chris Conway

Terrible customer service!! I returned an item in which I met all requirements in order to receive a refund. It's going on one month since I've returned the item. Do not do business with this company. Customer service sucks!!

Ordered 3 parts online that were listed as "in stock". After several days, I received an email stating that one item is not in stock and would be cancelled and refunded. Annoying but OK. A day later got another email saying the other 2 parts shipped. Box finally arrives with just 1 part. I email Quirk, no response. I call them, they say they don't take calls for ecommerce issues. I email several more times and eventually get told the part needs to be ordered and will take 3-5 days to ship. Two weeks later I email them asking where the last part is. 3 more emails, no reply. I call again and ask to speak with parts manager, leave a message. Parts manager has someone else call me back, says the part never came in from manufacturer, but they might still have one in the warehouse (it's been 3 weeks now). The next day I get an email saying they don't have the part, and they are refunding me. 3 weeks wasted. Website still lists all 3 parts as "in stock". Avoid this company.

Poor customer service and communication. Purchased two parts and paid separate shipping charges for each part although they shipped together. Received an email stating the parts shipped and a day later received another email stating one part was out of stock and I would receive a refund for the part minus shipping. I should have been contacted to see if I wanted to go forward with or cancel the order. Now I paid double the shipping amount for one part and still need to order the second part. DO BUSINESS ELSEWHERE. Hey QUIRKPARTS - look at order 215511 which still says you shipped both parts. Get your act together.

took my money , won't answer ...where's my part ???? everyone needs to file a complaint with the U.S. Marshal's....... another friend told me to talk to the district attorney , it's fraud and across state line .