QuickMedCardsReviews of quickmedcards.com

Response from QuickMedCardsJul 25, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your experience. We understand that cost is an important factor when choosing a certification provider. While there are lower-priced options available, our pricing reflects the level of service, compliance, and support we provide throughout the process. We work with experienced, licensed healthcare providers, prioritize patient privacy and security, and offer responsive customer support before, during, and after appointments. Many patients also appreciate our streamlined scheduling and efficient evaluations, which are designed to respect their time while ensuring all medical and state requirements are met. We recognize that our services may not be the lowest-priced option, and we respect that every patient has different priorities when making their choice. Our goal is to deliver a professional, reliable experience that provides value beyond the appointment itself. We appreciate your feedback and wish you the very best in your healthcare journey.

Response from QuickMedCardsJul 8, 2026

Hi Marcus, We sincerely regret any frustration you may have experienced, as providing a smooth and stress-free experience is our top priority. Our team is dedicated to offering the best support possible, and we truly value your trust in our services. Many of our patients appreciate our commitment to care, and we hope to demonstrate that same level of support for you. Your feedback is incredibly important to us, and we’re always striving to improve. We'd like to clarify how the Maryland renewal process works and how it relates to our billing and refund policy. Under Maryland state regulations, as previously mentioned, a healthcare provider cannot issue a new medical cannabis certification while a current certification is still active. Your previous certification remained valid through July 6, 2026, which means the earliest your provider is legally able to submit your new certification is July 7, 2026, after your previous certification had expired. This timing is determined by the state and cannot be overridden by the provider. Upon checking your account, our providers had submitted the new certification as soon as the state allowed it, and it is now showing as certified. We sincerely regret that this process did not meet your expectations and appreciate you sharing your feedback. Your comments regarding the timing of payment and patient expectations are valuable, and we will make sure they are shared with the appropriate team for review. Your feedback helps us improve, and we genuinely appreciate your input. If there’s anything else we can do, please don’t hesitate to reach out—we’re always happy to assist you. Thank you for your time and for allowing us the opportunity to serve you. Regards, QuickMedCards

Response from QuickMedCardsMay 5, 2026

Hi Sophia, We’re really sorry for the frustration and back-and-forth you’ve had to deal with. We understand why this has been upsetting, especially with concerns around provider changes, pickup-person updates, certification details, refunds, and communication. Because your account involves private medical information, we're not able to get into the specifics here, but we do want to address a few things directly. Certification details, including allotment amounts are determined by the licensed healthcare provider based on their clinical assessment and program guidelines. That's a decision our team isn't able to override, but we do want to make sure everything was handled correctly on our end. We'd genuinely like the chance to review what happened, answer your remaining questions about your certification, refund, or account, and make sure things are properly resolved for you. Please reach out to us directly at [email protected] and we'll make sure the right person looks into this for you.

Response from QuickMedCardsApr 8, 2026

Thank you for taking the time to share this feedback. We’re very sorry to hear that your experience left you feeling disappointed and frustrated. We understand why the pricing, wait time, and overall appointment experience did not meet your expectations, especially after the effort you put into preparing and submitting detailed information in advance. Our goal is always to make the process as clear, respectful, and supportive as possible. While the fee charged was within the pricing range listed for Texas, we understand your concern that the expectations around pricing and additional services did not feel clear enough in your experience. We also regret that the appointment felt rushed and that you did not feel you had enough opportunity to ask questions. We truly appreciate you raising these concerns, as feedback like this helps us identify where we need to improve communication and the patient experience. Because this is a public forum, we cannot discuss account-specific details here, but we invite you to contact our team directly at [email protected] so we can review your concerns further.

Response from QuickMedCardsMar 26, 2026

Hi Angela, Thank you for sharing your feedback. We’re sorry to hear this experience was frustrating, especially when you had set aside time from work for your scheduled appointment. We take concerns about missed appointments and wait times seriously. After reviewing the relevant records carefully, we were not able to confirm a provider no-show. Based on that review, we were unable to approve a refund. We understand that this may be disappointing, but we believe it is important to be accurate and transparent about the outcome of our review. Because this is a public forum, we cannot discuss individual case details here. For further assistance, please contact our team directly at [email protected]. Sincerely, Staff at QuickMedCards

Response from QuickMedCardsJan 21, 2026

Hi Christopher, We’re sorry to hear you’re unhappy with your experience, and we’re especially concerned to hear that our communication felt demeaning. That’s not the standard we expect from our team. For privacy and confidentiality reasons, we can’t discuss or verify individual account details in a public review. However, we do want to investigate the timeline and get this resolved for you. you’ve already been emailing with us, replying directly to the most recent message will keep everything on one thread. Sincerely, Staff at QuickMedCards

Response from QuickMedCardsJan 15, 2026

Thank you for taking the time to share your feedback. We appreciate you giving us the opportunity to address your concerns. Renewal certifications are still conducted as full medical appointments with a licensed provider and require the same review, documentation, and compliance standards as an initial certification. Because of this, renewal appointments may be priced the same as initial visits in certain cases, which is what our support team was aiming to explain. We strive to do our best to be transparent about pricing and to clearly communicate expectations before booking. While we understand that cost comparisons are important, our focus is on providing thorough, compliant evaluations, experienced providers, and responsive patient support. We work hard to remain competitive by offering experienced clinicians, a streamlined appointment process, and a readily available customer support team to assist patients before, during, and after their appointment. We believe this combination provides strong overall value, even when compared with lower-priced options We appreciate your feedback and are committed to making pricing and the payment options on our payment page even clearer, so patients know exactly what to expect before booking.

Response from QuickMedCardsDec 31, 2025

Hi Bryan, We sincerely regret any frustration you may have experienced, as providing a smooth and stress-free experience is our top priority. Our team is dedicated to offering the best support possible, and we truly value your trust in our services. Many of our patients appreciate our commitment to care, and we hope to demonstrate that same level of support for you. Your feedback is incredibly important to us, and we’re always striving to improve. We will try to reach out to our other licensed healthcare provider in Hawaii to seek the best course of action for your case. Please don’t hesitate to reach out if you have other concerns—we’re here to help in any way we can. Thank you for your patience and for allowing us to assist you. All the best, QuickMedCards