QuickMedCardsReviews of quickmedcards.com

Response from QuickMedCardsJun 5, 2025

Hi Charles, We’re truly sorry you had a frustrating experience. We understand how important your time is and never want our patients to feel unheard. Despite our provider being in the virtual room at the scheduled time, you were not present when the appointment started. We constantly strive to offer professional, timely care, and it seems there may have been a misunderstanding. We’d love the chance to make things right. You are welcome to reach out to our support team so we can assist you further. Sincerely, Staff at QuickMedCards

Response from QuickMedCardsJan 12, 2025

Thank you for your feedback. We sincerely apologize for the missed appointment and the frustration it caused. We understand your concerns and regret that we did not meet your expectations. We want to assure you that the refund for your missed appointment has already been processed, and you should see it reflected in your account soon. Regarding your concerns about data security, we take our patients' privacy and information very seriously. We are committed to maintaining a high standard of care and transparency, and we can assure you that your personal data is handled with the utmost confidentiality. We regret that this experience led to such dissatisfaction, and we hope that we can have the opportunity to restore your trust in our services. Sincerely, [email protected]

Response from QuickMedCardsApr 11, 2024

Dear Ashley, Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your disappointing experience with one of our medical professionals. At QuickMedCards, we strive to provide the highest standard of care to all our patients, and it's concerning to learn that we fell short in your case. We take concerns about our doctors and staff very seriously. We shall investigate the matter further and take appropriate actions to prevent such situations from occurring in the future. Your feedback is invaluable in helping us to review and enhance our service quality and patient care protocols. Once again, we apologize for any inconvenience or distress this may have caused you. We value your feedback and hope to have the opportunity to restore your trust in our services. Sincerely, Staff at QuickMedCards

Response from QuickMedCardsMar 16, 2024

Hi Thomas, Thanks for the feedback and we are grateful that you brought our attention to an unauthorized charge on your account. We will be happy to investigate further why your payment was used for a NY appointment. Please provide further details on how we can reach you or you may also call us at (207) 645-1645 / email us at [email protected]. We look forward to hearing from you soon.

Response from QuickMedCardsMar 9, 2024

Dear Karen, Thank you for your feedback. We apologize for any frustration you may have experienced. Our website clearly states that the cost for the doctor's consultation is $153.47. The fee you paid covered not just the consultation but also our processing. We specifically stated that patients are responsible for paying state registration fees. Our team is dedicated to offering transparent and effective services, and we're here to help with any further questions or concerns you might have. Please don't hesitate to contact our customer support for assistance.

Response from QuickMedCardsMar 8, 2024

Hello, Jillian. Thank you for contacting us. First and foremost, we sincerely apologize for any inconvenience you encountered during today's interaction with our customer service representatives. They were simply doing their job by informing you about the necessary steps and details for setting up a caregiver for you. It is our ultimate goal to assist our patients as much as possible. We understand your reluctance to pay the additional fee for you to add a caregiver, but this is standard practice for doctors who will need to put in extra effort to set up your caregiver with the state. With that said, we ask that you respond to Hazel's email requesting the caregiver's information so that we can work with the doctor to resolve the situation. This is our way of assisting our patients during difficult times, and we appreciate your cooperation in allowing us to make things right for you. We tried calling you today, but it went to voicemail. Please review our message, and we will keep in touch with you until this is resolved. Please call us back at any time and ask to speak with any manager on duty so that we can assist you further.

Response from QuickMedCardsMar 3, 2024

Hello, we appreciate your feedback regarding the delayed response of the nurse practitioner, who initially committed to sending your certification after your call. It is our utmost priority to provide the best service to our patients, and having additional details about the medical provider will help us a lot in investigating this incident to rectify any potential delays within our process. You can send us an email at [email protected]. We look forward to hearing from you soon. Have a nice day!