QuickMedCardsReviews of quickmedcards.com

Response from QuickMedCardsNov 20, 2025

Hi Lester, I’m really sorry to hear you haven’t received your Delaware medical card yet and that the steps didn’t feel clear or accessible. That’s not the experience we want for any of our patients. After your appointment, we sent an email with step‑by‑step instructions on how to complete the Delaware state registration and pay the state fee so the state can issue your card. Sometimes these emails can be missed or land in spam, and if that happened here, I truly apologize. The good news is that this can absolutely still be fixed, and we’d really like the chance to help you get your card. QuickMedCards handles your medical evaluation and certification, and once the state steps are done, DE can issue your card. Our team is happy to walk you through everything one‑on‑one, from start to finish. Please reach out to us through the contact options on our website, and we’ll review your case, resend the instructions, and guide you through each step until you’re all set. Thank you for sharing your experience. Your feedback helps us make the process clearer and easier for future patients. Sincerely, Staff at QuickMedCards

Response from QuickMedCardsNov 18, 2025

Hi Rui, I am really sorry you are experiencing trouble with the application and I understand how frustrating that feels. I tried to find your details in our system but could not locate a matching patient, so I am not able to fix this from here yet. Please email us at [email protected] with your full name and the email or phone number you used to sign up. Once we have that, we can check what went wrong with the Next button and help you get your application submitted as soon as possible. Sincerely, Staff @ QuickMedCards

Response from QuickMedCardsNov 12, 2025

We’re sorry to hear you feel this way, but we’d like to clarify that the additional fee you mentioned is not a hidden charge or a scam. It’s a standard fee applied by all clinics when patients request extra medical documentation beyond the state-required certification forms. These forms require additional time and review from the doctor, which is why an added fee applies—just as it would at any medical office. We always strive for transparency and encourage patients to reach out if they need clarification on what’s included in their initial appointment. Your feedback is appreciated, and we’ll use it to make our communication even clearer going forward.

Response from QuickMedCardsOct 15, 2025

Dear Russell, We’re sorry to hear about your experience. After reviewing your case, our records show that you were certified by the doctor on October 19, 2023, and your OMMA certificate was provided on time. The OMMA requires patients to submit their application within 30 days of the doctor’s signature, and unfortunately, it seems that you missed the deadline. Our team did provide detailed next-step instructions to help you reapply and ensure a smooth process moving forward. We always strive to guide patients through every step of their certification. If you’d like further assistance, please reach out to [email protected] and we’ll be glad to help. Best regards, Staff at QuickMedCards

Response from QuickMedCardsOct 11, 2025

Hi Jay, we’re sorry to hear about your experience and the inconvenience this has caused you. That’s definitely not the level of service we aim to provide. We take feedback like yours seriously, and we want to make things right. We truly hope you’ll give us another opportunity to show you the level of service we’re known for. Thank you for bringing this to our attention — it helps us improve and serve patients better moving forward. Please expect a call from us within the day.

Response from QuickMedCardsJul 11, 2025

Hi Caleb, We appreciate you getting in touch. We are sorry if this experience has caused you any inconvenience. However, we looked for the appointment you mentioned with a specific doctor named Maria Garcia, but QuickMedCards does not have a provider with that name. Additionally, we discovered that on June 29th, you attempted to create an account with us but did not proceed with scheduling an appointment. We strongly advise you to check your email regarding the appointment to find out if Dr. Garcia has a phone number you can use to reach her. Since this review does not accurately represent your experience with our organization, we respectfully ask that you remove it. We hope this information is useful. Sincerely, QuickMedCards

Response from QuickMedCardsJul 1, 2025

Dear Kirk, We’re truly sorry to hear about your experience. Our goal is always to make the renewal process as smooth as possible for our patients. To move forward with your appointment, we requested a clear copy of your ID which is required by New Mexico’s medical cannabis regulations. When you asked to cancel instead, we followed our refund policy, which is available at quickmedcards.com/refund-policy. We understand this may have been frustrating, and we appreciate your feedback. That said, we’d still love the opportunity to help if you decide to continue with your renewal. Please feel free to contact us at [email protected], and we’ll do our best to assist you. Sincerely, Staff at QuickMedCards

Response from QuickMedCardsJun 7, 2025

Hi Kevin, We’re sorry to hear about your frustration and would like to clarify a few important details. The fee paid through QuickMedCards covers your evaluation with a licensed medical professional. State application fees are separate and paid directly to your state’s medical marijuana program—we do not collect or control those charges. The doctor cannot submit the patient's side of the application for three reasons. First, the patient's application to the state medical marijuana program requires the patient to enter their email address as their username and then to verify it via an email sent to the patient's inbox, which the doctor does not have access to. Second, due to the state tax/fee on patients, the patient's debit or credit card must be given to the state, which is secure information only the patient has. Third, there are additional documents that legally must be provided by the patient to finalize the application before you will receive another email from the state about the confirmation of your registry card. We’re committed to transparency and helping our patients every step of the way. If you have any further questions or need assistance with your state application, please don’t hesitate to contact us at [email protected]. We're here to help. Sincerely, Staff at QuickMedCards