Quick Lane Tire and Auto CenterReviews of quicklane.com

So apparently they don’t really close when they say they close??? You have to know that you’re supposed to show up an hour before close regardless of what the website says. And even then they rolled the “close time” back a few minutes. Not sure why they don’t account for how long service takes when advertising closure times like most service places. I was going to give this place a try but they didn’t want my business. I certainly won’t take another trip back out if they don’t need the business.

I dropped my F150 off at 0930 today and was told by the front desk it would be a couple of hours and they would call me when done. I called Quicklane after4 hours and was told that it would be another hour to an hour and a half. However, now 5 hours later and I have not received a call that my vehicle is completed. Let’s get real, 5-6 hours for a 20,000 mile routine oil and filter change is totally unacceptable. Do not plan any other activities for the day if you plan to use Quicklane for vehicle service.

they dont deserve NOT even a damn 1! i bought 4 tires and 4 tps sensors, they told me I get 200.00 rebate on tires and 100.00 rebate on tire sensors!! well never got either. I complained to 2 government agency's about the fraud from quicklane they said it would be fixed. NOT AT ALL! Not a rebate nor a phone or a letter. I am done with them as-sholes!!

I went into the dealer service center with a check engine light on. The mechanic said it was due to needing a tune up. It is a 2013 Ford Edge with 150K miles. It may very well have been due for a tune up, but when it went to Quick lane for the work, I got a call from Justin at the New Smyrna location telling me that the check engine light was due to a bad throttle body. It would cost $200 more, and they already did the tune up. SO I was told one thing then forced to fix the real problem. Quick lane has about 4 employees that just stand behind the counter. If they limited this and hired more mechanics or service techs it would truly be an honest quick experience and not another racket to sell tires and unneeded service. It's also time to change the business' name. There is NOTHING quick about the service. Wait times are hours even when you have an appointment I would find a private mechanic or different dealership. Will never buy at Mullinax again.

I made an appointment to get my car's CD/ radio fixed or replaced weeks ago. When I went in today, I was told that QL couldn't do anything about my CD/radio. They couldn't fix it, replace it, or even remove the CDs stuck inside. The associate could not explain why no one at QL called me ahead of my appointment to tell me any of that so that I wouldn't have wasted a trip. The associate didn't speak to me in a civil tone either. He acted as though I was bothering him and he told me to go someplace else. I followed his advice. Gladly.

I went to Quick Lane for 13 years. I stopped when they refused to honor warranty on tires. I bought many tires and never had a problem. I went directly to Firestone and purchased 4 new tires. Quick Lane cheated me out of $800. The tires only lasted 27000 miles. I will never go back plus all my family members stopped going when I told them what Quick Lane did. I tell everyone I can not to do business with Quick Lane in Anderson.

Took my Ram truck in for an oil change and transmission fluid and filter. Transmission hasn’t worked right since. Takes a full minute after I start it before it will move. Also they pulled wires out of my air conditioner compressor. They couldn’t work on air conditioners so had to take it to Firestone and pay $2600 to get it fixed. No reimbursement. I wouldn’t take a bicycle to them.

These guys just charged my wife 144 dollars for an oil change on an old mini van. I called and the manager told me it was because of the 0 20 oil. These people are crooks. They charged me 85 for my f150 and it uses synthetic.