QuickCert IT TrainingReviews of quickcert.com

The "Star" rating is really not fair, as there are more than a few areas that can be rated. My rating is specific to the A+ 801 online course. I am appreciative of the wide range of content (I would be more appreciative if I actually owned it beyond a licensed period of time). I'm finishing the studies for my 801 exam (scheduled early this coming week), and after re-studying in the order of the CompTIA Objectives, I am feeling confident after about 8 days of frequent study (5 - 8 hours each day). My two observations, and I am hoping this in not the case in the additional 2 courses that I have purchased, are that the instructor covers topics that he notes are "not part of the A+ exam" but he feels it's important. I wish these topics were in their own section. There is so much information to study, I do not need the content muddied with irrelevant technical information if it is not included on the exam. The second item that I could do without (or at least have much less of) are the many anecdotes, some of which are re-stated more than one time. I can appreciate the attempt to humanize the course, but there are too many personal stories that appear to have no relevance to the exam, and they take up precious time that could better be spent on content relevant to the exam.

First of all, I wish to take issue with the "stars" rating system, as there is too much focus on friction. There was no friction at all in my dealings with anyone at QuicKCert; however that does not mean that I would rate the company with four or five stars. The representatives with whom I spoke at QuickCert were very nice and helpful. The problem was the real lack of contact. After I signed with QuickCert, no-one ever contacted me to see how I was progressing or if I needed help. In fact, when I passed the certification simulators for the 801 and 802 courses, no-one contacted me to say well done, or inform me that I was clear to take the actual exams. I assumed that I was able to sit the A+ exams and went ahead with them. I passed both. I informed QuickCert that I passed the 801. I haven't told them yet that I also passed the 802, although I did send an e-mail to the course instructor, Chuck Moore, although, unusually, he has not replied. Chuck Moore was very helpful and gave good advice re exam preparation. QuickCert were very helpful when they gave me a 3 months extension on the 802 (my wife has been ill for the past year and I have spent a lot of time as caregiver, which took me away from my studies). Another problem was the Sybex course material. Sometimes some of the topics listed in the chapter objectives were not covered in said chapter. I actually used three other manuals to help with learning, including "Comptia A+ For Dummies", which was excellent. Yes, I passed the Comptia A+ exams, but was really left on my own to get on with it, which I found really strange. Didn't expect to be baby-sat, but a bit more contact would have been appreciated. Even just to say"congrats".

I took the Outlook 2010 practice tests on your site and was told the test would be like it. It wasn't. The test is interactive and not so much written questions and answers. It would be helpful if the practice tests were the same so you know what to expect.