Queen of Hearts JewelryReviews of queenofheartsjewelry.us

1000$ one bracelet I ordered and after 3 days it’s broke,

Horrible experience with Customer service rep very unprofessional

It was not the same as pictured

Beware before buying from Queen of Hearts Jewelry. I had one of the most unreliable experiences ever. They gave me wrong information about where the hallmark would be, so I couldn’t verify anything when the bangle arrived. Later they sent a random zoomed photo showing a tiny “22K” somewhere else — and honestly, the whole thing felt shady. There was no manufacturer stamp, no BIS mark, no brand stamp — nothing except a plain “22K” engraving. That alone is not convincing or standard for real 22K gold. For such a high-value item, this is completely unacceptable and raises serious doubt about authenticity. And despite their miscommunication, they still charged me a 10% restocking fee after I returned the item in perfect condition. A trustworthy jeweler wouldn’t do this. If you want authentic gold, proper hallmarking, and free returns, go to Tanishq. This site feels unreliable and borderline scam-like, and I will not be purchasing from them again.

Picture showed large size & they sent me tiny ring , feels like scam

I spend good amount of money with them and what I got is so trashy stuff. When I asked to return they said I'd have to pay 10% restocking fees unbelievable. Pls everyone if you want to buy something real and not to get ripped off by liars pls look for somewhere else. They're liars and thugs

What an unpleasant surprise!All I can say is, please don't receive anything from these thieves. These jerks pretend that nothing is wrong with their cheap items while lying and stealing your money. Furthermore, nothing in their five-star reviews is genuine; they are all lies from their own personnel. Mmmmm

I am quite dissatisfied with this location. I ordered a ring and a necklace set from them, spent about three grand, waited six days for my items to come, and everything was incorrect. When I tried to return the items, they claimed I would have to pay them $300 to get my money back. I can't get my money back and am now stuck with cheap garbage. Do yourself a favor and protect yourself from liars such as them.