QuarqAt Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices.Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.
Quarq (quarq.com) has 597 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Martin M.
Benchmark in customer service. Had an issue with a powermeter, couple of calls and emails later, all within 24 hours of first contact, I have instructions to send my faulty out-of-warranty device to have it replaced. A week after shipping it out I receive a replacement device. And I live outside the US. Wow. Just wow. I am yours truly, dear Quarq, for the rest of my days.
David P.
I ordered a replacement cassette body and it arrived quickly. Not much else to say.
Steve H.
Fast delivery ... product worked as advertised.
Rudy M.
Your sales representative was extremely helpful when I encountered an issue attempting to do an online transaction I was very impressed by his concern and willingness to go the extra mile to ensure that I got what I wanted
Jim
Ordered a couple of bottom brackets. Shipped quickly with plenty of communication.
Diego B.
Very good , excellent
Paul S.
If I could give them a higher rating I would! I had a set of PowerTap P1 pedals and I had them in for repair once at PowerTap. They fixed them and they seemed fine. Recently they quit working (left pedal) again. I contacted Quarq who now owns the PowerTap design. I spoke to Rebecca on the phone and explained what my P1s were doing. She immediately said to send them in for warranty work! She sent me a shipping label, I packed them up and with in a week they were back, with one exception. They sent me brand new P2 pedals which are fantastic. I couldn't be happier. Thanks Quarq.
Valter A.
I had an excellent customer service by phone and my online purchase worked fine with no problems.
