QuarqReviews of quarq.com

Response from QuarqOct 26, 2017

Hello, Thank you for your feedback. We are sorry that you had problems with your power meter, especially so soon upon receiving it. I see that you contacted the team here and that you had requested help through our international channels. We are always looking to improve those channels, so if you have any feedback about your experience, please reach out to us at [email protected] .

Response from QuarqOct 26, 2017

Hi Konstantinos, Unfortunately it seems that our email messages aren’t getting through to you. Please give us a call at 1-800-660-6853.

Response from QuarqOct 26, 2017

Hi Manfred, Thank you for your feedback. We are sorry to hear that it is taking so long to process your warranty via international channels. We appreciate hearing about your experience and will pass the information you’ve given us along.

Response from QuarqOct 26, 2017

Hi Mervyn, Thank you for your feedback. We are always trying to improve our sales and warranty channels internationally and we are sorry for the frustrations your situation has caused you.

Response from QuarqOct 18, 2017

Hi Julian, I see that you have reached out to our customer service team and that your power meter was purchased via eBay. We do offer a two year warranty from the date of original purchase, which applies to the original owner and is not transferable. Unfortunately, we are unable to accept eBay receipts as proof of eligibility for warranty. We are sorry for any frustration this has caused you. If you would like to discuss other options with our team, we are available at [email protected].

Response from QuarqOct 18, 2017

Hi Juan, We offer our product manuals and troubleshooting guides in a variety of languages, available on www.quarq.com. What language do you need information in? Feel free to reach out to us at [email protected] for assistance.

Response from QuarqOct 26, 2017

Hi Conner, Thank you for your feedback. We are always trying to improve our sales and warranty channels for our international customers and we apologize for the trouble you had trying to get your warranty processed from overseas.