Tim in N.
Never got a tracking number
Never got a tracking number. No idea where the package is.

At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices.Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.
Quarq (quarq.com) has 597 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Tim in N.
Never got a tracking number. No idea where the package is.
Michael M.
My order was fulfilled quickly and efficiently but the cost is crazy: $20 for two, little battery compartment covers for my powertap p1 pedals plus $15 shipping. Ridiculous.
Santiago C.
I wanted to buy a sram power meter but you guys don’t take international credit cards. Couldn’t buy it.
Marcin
It's been a week when I'm trying to contact quarq to find appropriate power meter for my bike. I sent few emails, filled 'ride assessment'. No answer at all. Regards, Marcin
Response from QuarqNov 19, 2018
Hi Marcin, We have replied to your emails multiple times. I am not certain why you are not receiving them. Have you checked your Spam folder or do you have another email that you can contact us from?
Brian E.
I was unable to actually purchase the item on the website as it kept saying something about my card or information was invalid. I checked with my credit card company, and it wasn't being denied because of them, but rather the website itself. Trying to purchase the item elsewhere now.
Na
Problem procesing painment. Unable to complete purchase
Response from QuarqApr 30, 2018
Hello! We are sorry to hear that you are having issues placing your order. Our website has strict parameters in place to prevent fraud which can sometimes cause issues. Please reach out to us here at [email protected] or call us at 1-800-660-6853 if you would like help placing your order.
Mario G.
Unsupported product for outside of USA
Luca M.
I couldn't finish my purchased because my credit card is not accepted on the web ( i have enough credit) , so i wrote asking for help. Until now no body have answer my email. I want to replay your answer, but i couldn't find the option, my shipping address is in the USA (Florida) my credit card is from oder country!!!
Response from QuarqMar 1, 2018
Hi Luca, Unfortunately, we are only able to sell direct from our website to locations in the United States and Canada. It looks like we replied to your email after we received it from you. Please check your spam folder for an email from [email protected]. Our security measures on the webstore do not allow us to accept international credit cards.