Quark ExpeditionsReviews of quarkexpeditions.com

Response from Quark ExpeditionsMar 20, 2026

Hi Andrea, Thank you for taking the time to share your experience. We’re pleased you found the expedition comfortable, enriching, and well organized. We understand your concerns regarding pre-embarkation services during the extended stay in Punta Arenas. Weather-related delays in polar travel, while not uncommon, can be disruptive, and we continuously review how we prepare guests for that possibility in both communication and planning documentation. Your feedback has been shared internally for review. Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsMar 20, 2026

Hi Robert, Thanks a lot for sharing your positive experience of traveling with us to the Antarctic Peninsula on Ultramarine. We hope to welcome you back on board soon! Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsMar 20, 2026

Hi Mariana, Thank you for sharing your experience and for your kind words about our crew and Expedition Team. We’re delighted to hear that your voyage was unforgettable and that Santiago and Carlos were able to support you during your time onboard. We also appreciate your feedback regarding Spanish-language support. While our voyages are conducted primarily in English for operational and safety reasons, we continue to evaluate ways to better support Spanish-speaking guests whenever possible. Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsFeb 26, 2026

Hi Howard, Thank you for sharing your feedback and for your kind words about our Expedition Team, dining, and housekeeping staff. We’re glad those aspects of your voyage stood out as highlights. We’re sorry for the frustration caused by the internet service on the final day. We understand how disappointing this can be, especially for guests who purchased additional time. Your comments have been shared with our team as we review internal processes around internet access at the end of a trip. Thank you again for traveling with us on our Antarctic Express voyage and for taking the time to share your experience. Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsFeb 26, 2026

Hi Sarah, Thank you for taking the time to share such detailed feedback following your expedition. We’re pleased to hear that you enjoyed Ocean Explorer and that the Ship’s Captain, Expedition Leader, and lecturers made a strong impression—your recognition of their experience and leadership is truly appreciated. We’re sorry for the disappointment caused by weather-related changes, including the cancellation of the visit to the Falklands. Expedition itineraries in the Polar Regions are always subject to environmental conditions, and while flexibility is a core part of expedition travel, we acknowledge your feedback on the importance of setting those expectations as clearly as possible at the time of booking. Your comments regarding onboard consistency, interactions with some members of the Expedition Team, and the tipping guidance have been shared internally. This feedback is valuable to us as we continue refining training, guest communications, and end-of-voyage processes to ensure a more seamless and equitable experience for all guests. We also regret to hear about your experience at the pre-expedition hotel in Ushuaia and will be passing this along to the appropriate teams for review. Thank you again for your thoughtful feedback and for traveling with us. Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsFeb 26, 2026

Hi Albert, Thank you for taking the time to share your experience. We’re pleased to hear that the crew and staff made such a positive impression and that you enjoyed the opportunity to connect with them on board. We’re very sorry to hear that you became unwell following your voyage. Maintaining high standards of cleanliness is extremely important to us, and your comments regarding high-touch areas have been shared with our onboard and operations teams for review. We continuously follow and refine our hygiene and sanitation protocols to help safeguard the well-being of our guests and crew. Thank you, The Quark Expeditions Team

Response from Quark ExpeditionsOct 6, 2025

Hi John, We’re delighted to hear that our Expedition Team’s flexibility and dedication helped you make the most of each outing despite challenging weather. It’s also fantastic that you enjoyed Ultramarine and the exceptional dining onboard. Your feedback means a great deal, and we’re delighted that you experienced the adventure we strive to deliver. We look forward to welcoming you on another unforgettable expedition soon! Thank you, The Quark Expeditions Team