Quality Used EnginesReviews of qualityusedengines.com

Purchased a engine from this company back in January. The engine was a week late because they told me they were doing quality checks on the engine before they shipped it out. Paid a mechanic shop $3,000 to install just to find out that the entire left side of the engine had no compression. They warrantied the engine and sent me a new one, but I still had to pay another $3,000 to have it installed again. I have been in contact with them multiple times trying to get them to pay for one of the installs. Nobody will return my calls or emails. Seems like they are actively trying to screw me. Here it is July and still no response from this company

WISH I CAN give them a -000000000000. Scamming company buyers beware Don't BUY FROM THEM EVER PLEASE... THIS IS NOT A LEGIT COMPANY BUT THEY HAVE A VERY WELL SCAMMING ORGANIZATION THEY ALSO GO BY MANY OTHER NAMES LIKE SW ENGINES AND SOME OTHER FEW ONES... IM STILL INVESTIGATING OTHER NAMES THEY GO BY TO HELP STOP YOU FROM BUYING AND GETTING SCAMMED... PROTEST THIS COMPANY AND HELP SHUT THEM DOWN.. WHO EVER IS READING THIS JUST THINK WHY WILL I WASTE MY TIME WRITING THIS ..THEY ARE WELL ORGANIZED TO DOING WHAT THEY HAVE TO DO TO SCAMM YOU EVEN THROUGH THERE FINANCING PAY TOMORROW THEY ARE PART OF THE SCAM TOO SO BE VERY AWARE. DONT APPLY THEY ARE NOT LEGIT YOUR FAKE LOAN WILL BE 2X THE AMOUNT THEY "LOANED" YOU ....PLEASE LIKE THIS REVIEW TO HELP OTHERS NOT BE SCAMMED GO ON YOUTUBE THEY ARE A FAKE COMPANY PLEASE DONT BUY FROM THEM IF YOU LOVE YOUR MONEY ... I HAVE BEEN READING BAD REVIEWS ALL DAY.... SAVE YOURSELF THE HEADACHE PLEASE 🙏 DONT BUY, DONT BUY, DONT BUY FROM THEM THE NAME OF THE GUY THERE HE GOES BY JOE AND THE FEMALE JOE IS ALSO WITH SW ENGINE BIG SCAMMING INDUSTRY PLEASE FIND A LOCAL GOOD JUNKYARD TO GET YOUR ENGINE SO YOU WONT BE SCAMMED.....

i really i wish i could give a minus star. Worst customer service. Customer service is horrible. They every time give you the response that they'll look into it but never get back to you. They kepp on transferring the phones to another depoartment and keep you on hold for hours. I am trying to get in touch with them since a month.

If I could give a MINUS star rating I would. We received a blatantly defective engine from this company. We filed the warranty submission forms. Even our mechanic had to submit a form for this claim. That was 12/10/23. We have not received a refund. We have called and emailed and every time I get told my refund status is "with accounting". Apparently they plan to wear us down so we don't insist on a refund.

the engine that i got was not a 2008 like they said it was it is a 2007 and when i got it all the pullys were missing the only ones on it was the water pump and crankshaft and the flywheel was not on it the exhaust manifolds were missing

FALSE ADVERTISING. Total scam company. Offered a replacement engine with less than 100k miles, informed that it was "inspected and tested". They said the engine would ship out in 7-14 days, but then like most people report, delays delays delays. The advertising on the motor I specifically bought from them; lies. Flat out lies. I ran the VIN# on the engine I finally received from "Quality Used Engines", turns out it was from a trade in vehicle that was bought from an Acura dealership in New Jersey, vehicle was parted, the engine was sourced from Ebay and had over 190k miles on it! Total rip off. They never had the engine in stock, obviously knowing they did not have an engine with less than 90k miles on it, they charged me close to $1600 including an added delivery fee for residential delivery, but the engine they shipped to me was from an Ebay listing that offered free residential shipping for a total of less than 800 bucks to my door, yes, the same engine listed on ebay from a different seller, verified from the VIN #! - So "Quality used Engines" lied about the engine and skimmed $800 from an engine they never had in stock as advertised in the first place, which makes me wonder; how could they "inspect" an engine they never had? Let's say they DID have it and it was under a different company name (because they have many as reported; I.E: Southwest Engines / Southwest Transmissions / SW Engines / SW transmissions, Remann's Engines, Engine and Transmission World, Engine Shopper LLC, among others!), ...still is NOT as advertised, not even close! QUALITY USED ENGINES . COM are total rip offs. False advertisement! Amazing they haven't been shut down and taught a lesson by now. $$ high time they pay a hefty price and learn a valuable lesson for scamming people $$ RECAP: WHAT WAS ADVERTISED // WHAT WAS RECEIVED Engine Mileage: Advertised ~88k // Received +190k Inspected / tested // No inspection or testing Engine in stock // They sourced it from Ebay. Charged delivery fee // Item on ebay was free shipping. Crafty thieves!

This is extremely bad company. They lied, steal, robbed you. They have no morality. Just wonder why the government has not closed their business.......

I am out of words to explain the frustration of working with this company. Today alone I have been attempting to get in contact with the warranty department for over 5 hours (longest hold time 1 hours, 23 minutes!) Not only have I been on hold for the majority of that time but when I do reach someone, they can't help and those who can are busy. Never have I gotten a call back or an email from anyone. First engine has timing chain issues right from the beginning. Anyone with a little bit of experience could have diagnosed this issue before shipping or at least know that the clucking noise when turning over isn't normal. Sad thing is I ordered several engines with them, and I just now know how difficult it is going to be to do anything warranty related.