Quality Used EnginesReviews of qualityusedengines.com

This is the WORST experience that I have had in s very long time. They have terrible customer service, no one is professional and they don't answer the phone. I bought an engine for a 2012 Freightliner only to find out that the engine actually came from a 2008 truck and that is the reason that the truck will not start. I have tried calling and each time I am transferred before I can telling them everything hat they need to know. I have also been waiting over 3 weeks for the core to be picked up. This whole experience has been a NIGHTMARE. DO NOT DO BUSINESS WITH THIS COMPANY!!!!

It’s been said if its sounds to good it probably is. Truly the case with QualityUsed Engines (QUE). I needed an engine for a 2007 F-150 as many do these days I Googled used engines and QUE cane up with the engine I needed for my truck. They said it was in stock for only $1,470.00 with “~66K miles.” and that I could request the VIN to run a background on the engine. Upon doing the Carfax, I found the engine had "152,168" this is a discrepancy of 86,168 miles. Their customer services was spotty at best and this was before I purchased anything from them. Beawhere of the warranty as well this will cover “parts and labor” at any certify ASE shop up to $50.00 dollars labor. Most certify ASE shops charge $150.00 in my area of the US. I was one of the lucky ones because I did my due diligence and did not get pulled in or traped by QUE’s scheme. In three words “STAY AWAY!” Dr. Vern L. Howard DEnver, CO

Terrible customer service, no shipping information and when I finally got a human in shipping I was advised to wait more as the engine was sitting waiting for a second shipping company. Nothing that deals with the fact that their delays make it impossible to meet my scheduled repair date and by needing a different set of days my warranty will be void. STAY AWAY regardless of price.

They will charge you a 25% cancelation fee. go figure thats $1000 off of $4000 they will keep even if you receive the item or not. That' how they make their money. DO NOT BUY FROM HERE! Oh, and their receptionist hung up the phone on me and they even sent me an email that they would not charge my card because they needed a copy of my drivers license and credit card first. That seemed weird so I never sent them anything and they still charged me. Wow. Really low making money off of people by scamming them into a 25% fee for canceling. Really really low.

I wish I would have send this site before I bought an engine from them. All the 1 stars are true. This is a terrible organization. They are 100% scam artist. Rude. Unresponsive. Disrespectful.

Terrible company, don't buy from them. I did get an engine from them and got it right away (in a few days, came from a Denver salvage yard) and my mechanic installed it. It worked fine (did need a water pump), then, it needed a coolant valve replaced about 3 months later. Not a big deal, but, when I tried to get a warranty as it was in fine print to activate it, I had forgotten to do that. So, I'm out of luck on their warranty. I guess, shame on me for trusting an online ripoff company and not reading the reviews.

Order a used engine , no ship . emails / called several time ,no reply to my concern . Opened dispute my bank had my money back after few weeks . Terrible business

Lisa was very willing to take my order, told me the motor had 25k miles on it, told me 7 to 10 business days for delivery, scheduled the mechanic and placed the order, it took over two weeks just for the shipment to pick up, put less than 3k miles on it so far, used 6 quarts of oil and had to replace parts that shouldn't be worn out till over 125k miles...smokes bad, with no power...this motor is junk and cant get them to help, put on hold for an hour, they are hoping you will just hang up...finaly got facebook message from scott and he emailed me,...but he is also useless, no help and wont give me info on a claim, they refuse to give me the vin number on where this motor came from starting "they don't keep that info"...are the selling stolen parts then? you better know where your parts are coming from...this place is the worst..i wish I would have seen these reviews before I ordered...I would buy a sparkplug from these people!!!!!...they wont reply...I have given them my email, my cell and my work phone number...nothing....