Quality Used EnginesReviews of qualityusedengines.com

They sent me the wrong engine and stole my money ! they sent a truck and got there engine back and refuse to refund any money back to me , They Stole $2400 from me !!!!!!

Please do not order from this company, they had to send me two engines and they state all parts and labor. On over $3000.00 worth of work they offered a refund of $600.00. Anyone knows you can’t not replace an engine for that price. Their customer service is terrible and they do not honor what they state when ordering please stay away from this company. Currently filing a law suit

Worst mistake I've done was deal with this company, been told a date itll arrive multplie ti.es of being nice and don't see anything for confirmation, after 3rd time calling in and being mad I get a email the next saying it's been shipped. After finally getting engine week and half late. I get installed and want to register for warranty. Have issues so i call in for 3 weeks, leave voicemails etc no call back finally get a hold of someone a month later and oh you do qualify for warranty except 6 month parts... cool wish I didn't have to give one star

I'm convinced this company is a Scam! They did not send me my engine for 2 months so I had to get another and I called and cancelled. They kept 25% as a "restock fee". Even though they never shipped it or took it out of stock. Never returned my emails or phone calls. I think they make more profit this way than on shipping engines.And if you read their fine print for warranty it is rediculous with so many restrictions installation must be complete within 10 days of delivery, and 100 other things that void it every time and another customer said hers was voided bcause she didn't click on a link.

Terrible customer service shipping time lost engine 1000 miles away cost thousands in ship time waiting on the engine

I bought a engine clearly listed as a 2016 Ford Explorer with 18,000 miles. My mechanic advised me the motor was tagged 2013 Ford Taurus...paid 1995.00 but got a motor 3 years older with absolutely no guarantee of mileage. It did look clean but seems like false advertising to me. Have only had it for 3 days...hopefully I don’t become a horror story..

Do not trust Quality to stand behind their warranty! I bought a transmission from them in August 2019. In January 2020 the transmission began to have issues. Less than 500 miles were put on the vehicle between August and January. My invoice clearly states the transmission was warranted for 1 yr or 12,000 miles and nowhere on the invoice does it say anything about activating the warranty. I have a hard printed copy of the invoice that was taken directly from my computer screen showing this information. When I called they said my warranty was void after 3 months because I did not click on a link to activate the warranty! I went back through every communication I received from them and none of the communications contained any sort of link. The only reason I can see for this is so they do not have to cover the items they sell. IF YOU ARE GOING TO ADVERTISE A WARRANTY IT SHOULD BE AUTOMATICALLY PUT IN PLACE AT THE TIME OF SALE, NOT SOMETHING THAT THE CUSTOMER HAS TO ACTIVATE. I wonder how many other customers have been ripped off by this unethical business practice. This is very deceptive at best and criminal at worst. Also the transmission was stated to have less than 30K on it, yet when the shop received it, it had a tag on it that said it was a "B" grade transmission? I should have questioned that right then and there, but I needed the car back in service at the time so I didn't say anything. My bad! So now I have a $2000. {$1370 for the trans and $600. for R&R) piece of junk metal. Thanks a lot Quality! Do not trust these guys they are crooks!

To quote my dad these guys are as crooked as a barrel of snakes!!! Do not do ANY business with them what so ever!! Sold me an engine and it failed after one month. Received a second engine from them under warranty and were supposed to pay to have it installed under warranty and they would only pay a fraction of the original cost to have it installed!!! The second engine which in fact was not even the correct year motor for my car lasted one damn day!!! They are selling untested JUNK and are now informing me that THEY WILL NOT PROVIDE ANY FURTHER SERVICE OR EVEN WARRANTY THE SECOND ENGINE!!!! I will be contacting an attorney to get my money back!