Barry H.
Complete fraud
11/16/20 I signed the invoice to complete the purchase of the engine. 12/15/20 I receive the engine. 12/18/20 I find the timing belt has been replaced and installed incorrectly. I used my bore scope and clearly see valve damage. I contacted the company and left a message with invoice number and contact information and my concern about the engine. One week later no response at all. I remove the heads to determine if they are salvageable. The heads turn out to be garbage. I email the company on 12/26/20. I contact a manger 12/28/20 in the afternoon. I get treated like it is my fault I was sent a bad engine. He asks for photos of the valve damage I send them to him. 12/31/20 I contact the manager and am told there will be a decision on 1/4/21. 1/4/21 I contact the manager after 2 attempts and am told they can not help me because the heads have been removed from the engine. I am told I was supposed to have installed a bad engine in my car and have it towed to a repair shop so the repair shop could tell them the engine is bad. In 27 years of being a mechanic in this business I have NEVER dealt with a company as fraudulent as this one. It is a shame places like this are in business. They are the reason this industry gets a bad name. I hope this helps someone from making the mistake I made of ordering an engine from this place. The woman who answered the phone and told me the engine had been compression tested was friendly.