Paulo B.
Horrible services
Horrible services Lost entire year with them I signed contract with them last year to be first first on first page all cities inside 15 miles radius from my zip code, also paid them to rank website and 8 months later I’m not on first page , website rank is close to zero Google my bussines has only 10-15 cities first page out of 43 I gave them much time as much to make it work They said it would take 3 months and has been 8 months or so Worse company ever I regret to work with them I tried the first time , horrible and I was dumb enough to try the second time The contract says money back if we don’t bring to first page in 3 months something like that Money back guarantee and now they won’t refund me Stay away from them Jay is nice guy , but services is horrible I got zero return in 8 months Website rank is like zero My GMB is horrible Stay away from them I can’t reply to what they said but I’ll write here Services wasn’t done , I have Text messages since day one to show it You guys didn’t do what i paid for I paid to be first page Google top 3 all cities inside 15 miles and I’m not , there is 40+ cities I might be in 10-15 cities if Also website ranking is close to zero I tried to work with you guys twice Second time was the worse: Because of you guys I lost entire busy season (summer) no traffic at all on my website maybe 20-25 visit per month Calls? Almost nothing Lots of months I only got 2 calls from my Google listing You guys are horrible I don’t recommend it to nobody The worse is that you guyed keep lying This make it worse. I’ll say this again I paid and signed contract to be first page Google top 3 , all cities inside 15 miles radius and I’m not I can proof it , on the other hand you guys can’t prove that I’m lying , that my bussines is on first page of Google all cities (40+ inside 15 miles) I gave you guys a lot time to make it work but you guys didn’t One last thing , when I signed you guys said 3 months and you will be on first page I waited 8 mionths on so Once again I don’t recommend this this company at all
Response from Quality Resource LLCFeb 23, 2024
Dear Paulo, We hope this message finds you well. We recently received your feedback regarding our services, and we want to express my sincere apologies for any dissatisfaction you may have experienced. We take customer feedback seriously and appreciate the opportunity to address your concerns. Firstly, we want to acknowledge your frustration and assure you that we have thoroughly reviewed your case. Our team has diligently fulfilled all initial and follow-up requirements outlined in our agreement. We went above and beyond to provide comprehensive services, ensuring that every aspect of your project received the attention it deserved. Upon reviewing our records and the terms of the agreement, we would like to highlight some key points: Contractual Obligations: Our team has not only met but exceeded all contractual obligations outlined in the agreement. We believe in going the extra mile for our clients, and we took additional steps to ensure the success of your project. Communication: Throughout the process, we maintained open lines of communication, providing regular updates on the progress of your project. We value transparency and have strived to keep you informed every step of the way. Results Analysis: Our team has conducted a thorough analysis of your website's current ranking and visibility. We are confident that the strategies implemented have had a positive impact on your online presence. However, achieving first-page rankings can be influenced by various external factors, and we acknowledge that it can be a dynamic process. Nevertheless, we have been able to deliver. That being said, we genuinely want to resolve any concerns you may have and ensure your satisfaction with our services. We kindly request an opportunity to discuss this matter further with you. Our goal is to find a mutually beneficial solution and address any outstanding issues. Best regards, Quality Resource LLC



