Nadiia Z.
WASTING OF MONEY, TIME, NERVES!
I’m a Ukrainian refugee who brought my entire family here to escape the war, hoping to rebuild our lives from scratch. Never in my wildest dreams did I imagine I would be scammed in this way. This company reached out, offering me marketing services for my business—Google Maps optimization, a website, and SEO. I trusted them, paid them, and in return, I got lies, false promises, and nothing but frustration. They told me my company ranked 1st for keywords, but when I checked, it wasn’t true. The Google Maps setup was awful, and the reports they provided were complete fabrications. The website they built for me? Horrendous. It was painfully slow, full of errors in spelling, with awful quality pictures that weren’t even related to my business! They made changes without my permission, and even worse, pages were being indexed for other companies. When I finally gained access to the admin panel, I was shocked! They hadn’t even deleted information from other companies—they just hid it on the pages, and it was ruining my site’s performance. The booking form and request call features didn’t even work! This site, which I trusted to generate leads and support my family, was a complete disaster. I was paying for advertising, expecting results, and instead, I lost a huge amount of money. The SEO they promised? Another empty promise. I was left with a website so broken and full of issues that when I hired another specialist, they told me it was unsalvageable. They had to start from scratch! If you don’t want to lose thousands of dollars and fall into the same trap—DO NOT EVER HIRE THIS COMPANY. These people don’t have a shred of decency. They took advantage of me at a time when I needed support the most.
Response from Quality Resource LLCSep 13, 2024
Dear Nadiia Zababurina, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration this has caused you. Your experience is not reflective of the service standards we strive to maintain. We take your feedback very seriously and will investigate this matter immediately. To help us resolve this issue, could you please provide us with the phone number that has been receiving these calls? You can send it to [email protected] for privacy. Once again, we deeply regret the trouble this has caused you. We appreciate your patience and understanding as we work to prevent such incidents in the future. Regards, Quality Resource LLC



