customer
It’s so hard to change a mistake in a…
It’s so hard to change a mistake in a misspelling taking me through hell

Qtrip.com gives more travel choice, transparency, help, and payment flexibility. You don't need a credit card or fiat on Qtrip!
Qtrip.com (qtrip.com) has 396 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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customer
It’s so hard to change a mistake in a misspelling taking me through hell
dmbailey
qtrip was great when I had to cancel the flight. They made it easy & had a quick response.
Response from Qtrip.comJan 27, 2021
Thank you for your review!
customer
Customer service was great. I just need the prices lower.
Response from Qtrip.comOct 27, 2020
Glad you got great service! To get the best airfares we recommend buying early, about 2 to 3 months in advance of your trip. That is usually when the airlines offer the best deals, and before they sell out. Flying on Tuesdays, Wednesdays and Saturdays also helps. We hope you have a good trip.
customer
I got charged for return baggage fees when i originally booked my flight online, but Spirit airlines still charged me $140.00 for my 2 bags when I had to return back to California. But the Qtrip associate over the phone informed me that those bags are already paid for. And all 3 airlines that I rode with during this booking all charged me for my 2 bags at each airport, that i paid for out of pocket. Then the return trip from ATL to California all of us passengers had to be de-planed because of one guy who didn't want to wear his face mask on the plane. And that trip got delayed another hour and a half or so. I paid over $1500.00 on this booking and i didnt even get any peace and quiet or find an apartment that I originally planned on moving into...
Response from Qtrip.comJul 8, 2020
Dear customer, Thank you for your review. Upon investigation, you purchased only baggage for one airline through us, which was Spirit Air. Upon checking with the airline why they charged you again, they said it was a fee due to the bags being overweight. If you believe this is not the case please send us the receipts to [email protected] and we'd be happy to double check. Reading the rest of your review, we are sorry your experience was not a great one. We can try to reach out directly to the airline and investigate further or see if they can compensate you for the trouble experienced by the customer that did not want to wear their mask. Thank you
customer
I compared prices to another site and there was a $30 difference same airline same destination same time of travel. That’s not fair in any way. Only reason I went with you guys is because bag check was $5 cheaper.
Response from Qtrip.comMay 4, 2020
Thank you for your feedback.
Shakira M.
I didn’t receive my itinerary information via email yet
Response from Qtrip.comMar 1, 2020
Hello Shakira, I was able to locate your reservation, I went ahead and sent a confirmation to your email. Please be aware that some e-mail programs may filter our graphic-rich confirmation e-mails into their bulk or spam folders, and that you may need to check there as well as your inbox.
Kasey
Being able to pay monthly is great, but the way we have to pay different prices for flights, then pay a different bill for baggage on top of the flights too Too many ways that you’re charging customers versus just make it one altogether.
Response from Qtrip.comFeb 28, 2020
Thank you for your feedback Kasey, The baggage policies are dictated by the airlines, but here at Qtrip, we try our best to be transparent and show which airlines charge additionally for baggage. If you ever need any help with our comparison chart, our travel advisors are available at [email protected] or 800-935-3359 to answer any of your questions and advise on the best fare types for your travel needs. Thank you, Qtrip.com Team