Q Source, Inc.Solution Provider for Industrial Assembly & Production
Q Source, Inc. (qsource.com) has 236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Nancy
Had items in stock and great prices. Thank you for making this available for our front-line workers!
Response from Q Source, Inc.May 13, 2020
Hello Nancy, Thank you for your review 😊 we are so happy to hear about your experience and how it has helped front-line workers. If there is anything else that Q Source can do we are here for you and all front-line workers.
Gerald M.
High price but everyone is gouging, this seemed “reasonable” Delivery faster than expected.
Response from Q Source, Inc.Mar 23, 2020
Thank you for leaving your review, it’s greatly appreciated and helps us better serve our customers. We hope to have the pleasure of working with you again in the future. Thank you for choosing Q Source 😊
dcrouch
First time dealing with QSource and even though it was a small order the experience was great.
Response from Q Source, Inc.Jan 28, 2020
Good Morning Dorothy, Thank you for your review and kind words towards Q Source 😊. No matter the order size we always strive to provide the best customer service and take each order seriously. We appreciate you for choosing Q Source and we look forward to working with you in the future for any other ESD or other industrial needs.
customer
Everything is good except it take too long to get a price match. Customer should be able to get the price match and order at the same time
Response from Q Source, Inc.Jan 17, 2019
Hello. Thank you for your review of Q Source, Inc. We apologize if you were unhappy with the time it took to get a price match. We aspire to assist our customers as quickly as possible and to the best satisfaction possible. There are some situations where we need to contact our vendors, or other parties, to get the best answer or solution to a customer inquiry. In those cases, our response may not be as quick as we aim to achieve. We look forward to serving you again in the future.
Cheryl
The new website is different, so it'll just take some getting used to. I wasn't aware that the change would be made or that I'd have to get extra help trying to get my account loaded and the pricing right, but the team was helpful in getting everything resolved. My next order should go much smoother.
Response from Q Source, Inc.Nov 2, 2018
Hi Cheryl, thank you for your review. We appreciate your patience and we're happy we were able to get you set up. Our account creation process had a glitch the day you visited our site.We look forward to serving you in the future. Please let us know if we can be of further assistance.
customer
Very good supplier
Response from Q Source, Inc.Sep 18, 2018
Thank you very much for your review. We're happy we were able to serve you to your satisfaction. Please let us know how we may assist you in the future.
Peter
Customer service at Qsource was great for the foot rest I ordered, however the delay in receiving this item was a little excessive from the time of promised delivery.
Response from Q Source, Inc.May 4, 2018
Hello Peter. Thank you for your review. We’re happy that you were pleased with the customer service we provided. We apologize for the delay in delivery. Upon researching the delay, we see that it was due to the manufacturer moving their production facilities. If you have any further questions about this matter, please contact us at [email protected]. We do hope that you’ll shop with us again and, once again, we thank you for taking the time to review us on Trustpilot.
Binh T.
I like to shop at Q Source. It would be great if it is free shipping for certain amount of purchase.
Response from Q Source, Inc.May 4, 2018
Hi Binh T. Thank you for reviewing us on Trustpilot. We’re happy that you enjoy shopping at QSource.com. We do offer free shipping on certain items from time to time. You can see such offers on our Current Promos page or on our homepage. We work with our manufacturer partners on a regular basis to create special offers to meet customer needs. Please check our site frequently for new free shipping and other money-saving promotions.
