Richard R.
uQR has been great
uQR was great while it lasted. I’m not a power user, but I ended up doing more with it than I ever expected. Their customer service was responsive and helpful—until a management or ownership change shifted everything. Promises made on the front end weren’t honored, and when I pointed this out, the response was a blunt, "Well, things have changed." If you purchase an unlimited package for 10 years, you expect unlimited—not a downgrade. I’ve moved on, and if I were you, I’d look for alternatives. You never know when "things have changed" will come for you too.
Response from QRCodeKITSep 24, 2026
Thank you for taking the time to write this, Richard, and we're sorry it ended this way after several years. Being told "things have changed" when you're raising a legitimate concern about what you were promised is not the answer you deserved, and that's on us regardless of what the underlying terms said. We'd like to look at your case properly rather than leave it here. If you're open to it, please reach out to our support team and ask for your case to be escalated, referencing this review. We'll review what was agreed when you purchased and what happened since. The QRCodeKIT Team