QGeeMReviews of qgeemtech.com

I purchased this adapter because it advertised support for both HDMI audio and video output. After installing the required drivers and trying every recommended setting, it still never worked. The newer black dongles seem to be a step backward compared to the older versions. Even more disappointing was the customer service. The representatives simply followed a scripted troubleshooting process and didn't have the technical knowledge to resolve the issue. Despite spending a lot of time trying to get support, I never received a real solution or a callback from someone who could actually help. To make matters worse, it's nearly impossible to speak with a live person. Getting answers is frustrating, time-consuming, and feels like a hassle from start to finish. I expected a product that worked as advertised and customer support that could stand behind it. Unfortunately, I experienced neither.

Based on both company claims --"Leading the Times Technology: QGeeM Thunderbolt 4 Docking Station is committed to providing unparalleled simplicity, the highest performance and the most reliable connectivity" -- as well as Amazon rating of 4.5 stars, I purchased the Qgeem Thunderbolt 4 Mini Docking Station on January 27, 2023 from Amazon, where Qgeem additionally boasted "18-month warranty, and friendly customer service". Turns our they have none of the above. Within 10 months the product failed. After some circuitous emailing, Qgeem did some walking back on their support boasts: "Our products provide 3 months free return, 6 months free maintenance and 18 months free consultation service. Since your purchase is beyond the 3-month free returns period or more, I can no longer arrange a refund or exchange for you. If you return the product to our warehouse for repair, it will cost you high shipping costs and a lot of time. Our suggestion is: refund 30% of your order amount as a repair fee, what do you think?" Well, I thought I'd take that offer, but as it turns out, that was also exaggerated.... and evaporated almost as quickly as it had appeared. Subsequent emails to support01 at qgeem.com were never answered. So, buyer beware of Qgeem substandard items offered as premium, at premium prices with lofty claims. Oh yeah, Amazon couldn't care less.... Good luck, mates!

Very bad product and customer service. Product fails within a year and when you mail QGeem for support and warranty they just don't respond. Please look for another brand as their product quality and service is non existent.

Received my HDMI to mini Display Port adapter quickly from China. IT DOES NOT WORK. Despite being advertised as suitable for my exact type of display. No way of connecting my new computer to my new monitor. Very disappointed.

Bad service and products, broken in 2 days

I bought a product on May 8, 2021 where I was charged the same day. I still have not received the product (28.05.2021) and no follow-up of delivery and no answers in spite of 2 E-Mail reminders. However on the website it is well indicated between 4-7 days for the international delivery. I have filed a complaint but unfortunately I think that it will be without follow-up. To be avoided!

I placed an order for a Display Link adapter. Their website said it will reach me within 5 days in Germany. After 5 days, I emailed their customer support. Never got any reply. The next day, the order was cancelled without any explanation or reply and I got my refund. Meanwhile, I wasted 5 days then had to order again from Amazon. I think their customer support doesn't exist or they don't know how to handle customers in a professional way. A reply would be a "normal" response when your customer reach out to you about an order.

don't buy,don't buy,don't buy,don't buy.