Janet
No response
It says I have a loan but never received money. Sent emails and called them several times, no one will pick up the phone. Really worried it is not in business.
Response from Q CreditDec 5, 2016
Thank you for bringing your concerns to our attention. It is very important to us that you receive the best customer support possible. While we are experiencing a higher call volume at this time, the experience you described is unacceptable; we apologize for the lack of service you have received. As a result of a system update, some customers may have experienced an initial delay in funding. If you were affected by this issue, we would like to apologize for any inconvenience you have been caused. At this time, if you have not received your approved funds, please contact our Customer Support team at (866) 288-9653 or email us directly at https://www.qcredit.com/about/contact-us. We will initiate an investigation and provide a response directly to you.


