Amy D.
Excellent customer service
I ordered the wrong size & Qases was amazing at helping me get it corrected! Love the phone case & the customer service!

Qases is about creating Beautifully designed, protective, customized, quality phone cases.We believe self-expression should be celebrated in every way possible.We’re doing this by empowering individuals to express themselves through creation of stunning, personalized, sustainable tech cases and accessories.
Qases (qases.com) has 204 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Amy D.
I ordered the wrong size & Qases was amazing at helping me get it corrected! Love the phone case & the customer service!
Ellie B.
My new favorite phone case!
M D.
This ITEM WAS NOT like what was advertised! The iPhone cover I purchased was supposed to look like a cassette tape well it was a bad quality! Look like it was copied from a Pinter at the library! DO NOT PURCHASE
Response from QasesJun 15, 2022
Dear Melody, We appreciate your feedback. Our team strives to produce only the best looking cases. Occasionally there might be an error or fault or that we just did not meet your expectations. For that we sincerely apologize. Our Customer Service Team will contact you shortly and try to make sure you are not left disappointed. Qases Support Team
CP
Quality phone case, satisfied customer
Kelvin W.
The case looks and fits great. Got to my mail box when Qases said it would. I will definitely recommend them.
Ben
Slow delivery (took one month to receive) poor quality) product, when I press the power button with the case on it would only turn on or off intermittently. I regret my purchase. (Edit) The company reached out and offered me another case, I requested a refund due to the fact that I had already purchased another case. I'll post a final update with the outcome. Customer support was very helpful in processing my refund. I felt like they understand my concerns and wanted my return business, so we're quick to process my return, alternatively they offered to provide a replacement item just I'm case the previous item was a defective. I opened for a refund which was processed timely. Thank you qcases. I would do business with you again. 😊
Response from QasesJun 15, 2022
Dear Ben, We appreciate your feedback. Our team strives to produce only the best looking cases. Occasionally there might be an error or fault or that we just did not meet your expectations. For that we sincerely apologize. Our Customer Service Team will contact you shortly and try to make sure you are not left disappointed. Qases Support Team
Jakob
To start this company put in some small print somewhere that they don't keep inventory and these phone cases are made to order like exotic cars worth half a million dollars. There are two mainstream popular phones... iPhone and Galaxy and I own the newest Galaxy. They don't even keep inventory for the two most popular phones? Crap business model. Then I complain because it's been 4 days without shipping and they tell me they are going to expedite the process. That's laughable... it took another week to ship. All in all they fail on every front. I would have asked for my money back for their medicore product but knowing how their company operates it would have taken a month or more to get a refund. I already told one person who commented on my phone case that this company is a joke and to look elsewhere.
Response from QasesJun 15, 2022
Dear Jakob, We appreciate your feedback. That is not exactly how we work but I understand we did not meet you expectations. If you are indeed so dissatisfied with the product and the service, I encourage you to contact our customer service at [email protected] and they will promptly help you. Rest assured that if indeed a refund is what you are looking for, it won't take a month. Qases Support Team
Robert Y.
Ordered a case about 2 weeks ago. Still hasn't been shipped and no communication on why. Status says the delivery company hasn't even received the package yet. Did you sell an out of stock item without labeling that it was out of stock?
Response from QasesJun 9, 2022
Dear Robert, your order was shipped a few days ago. An email was sent to your email. We will resend you the tracking information so you can properly track its location.