Qamar JewelryReviews of qamar-jewelry.com

I had a really bad experience. First of all, it took them more than a month to deliver my order. And that's okay, it could be accepted if only they provided regular updates on the status of the order. However, one item I received is different from what I ordered. The Palestine ring does not have the shape of the palestinian territory at all. To me it was a different ring so I contacted them saying they delivered the wrong ring. After a few weeks they replied saying that the ring is the right one. When I asked them why the shape is different from the picture on the website they said "I apologize that the ring does not look exactly like the one pictured on our website. Please understand that because these items are manually handmade, there can be slight variations and they do not always look 100% identical to the product photos. Our manufacturer has confirmed that the item you received is the correct model from the same production line as shown on the website." This is to me inexcusable. Presenting one product in the images and sending a clearly different one, without offering a refund or a proper solution, is misleading and unfair to customers. This practice leads people to spend money on something they are not actually purchasing, which can be considered deceptive and highly unprofessional. They didn't even provide me with a refund or other options to make it right. The ring I am talking about is the Qamar Olive Grace Ring. What I received is not a minor variation, but a substantial discrepancy that directly affects the value of the product. I don't even understand what the shape I received is. If I knew, I would have never given them my money.

After a very long wait and back and forth emails, I received two more items out of the many I had ordered mid November! I still haven't received 3 items from my original order. I was shocked at what I received, not only that, now it made sense why Qamar jewellers had such bad service. I received two necklaces from my order, both came in cheap green boxes, one necklace was broken and in pieces in a plastic sleeve and the other was in one piece but crumpled and folded in a market- like plastic sleeve and then put in the green box. These items are being brought for pennies from places like China and the Qamar Jewellers seem to be re-selling them for £££'s more! When I emailed them about this and asked for a full refund, they stated that I must return the pieces to them paying my own postage once they have verified the items they will refund me, they are taking no accountabily or responsibility for their actions and not only that, they even got my name wrong on the email. They are just ripping people off and claiming to be helping Palestine, but they are just lining their own pockets. Nothing less than thieves.

Scammed - clearly using peoples empathy for Palestine - taking money in support - provide vague responses and blame glitches in tracking information. Doubt I will even see bracelet I have paid for and doubt Palestinian people will ever benefit - Long implausible emails from scammers and thieves. AVOID QAMAR update 7 January 2026 the just giving link provided in the Qamar response does not show QAMAR to be a genuine entity nor any QAMAR charitable donations -it merely shows that 14 people have responded to the just giving link to donate food for Palestine - no evidence that QAMAR has donated anything - the fact that they have sent that link alone shows they are not donating, plus still no sign of jewellery and dud / invalid tracking information. My view remains that QAMAR is a scam

I have ordered 3 items with the intention to help Gaza. I have not received the items till date and has been more that a month. I constantly send email and still nothing till now. I advise no one to order as it seems to be a scam.

This is a despicable scam I ordered 3 items and genuinely thought that I was helping Palestinian families living in Gaza. Disgusting company feeding on the misery of Palestinians and stealing money from people who want to help. My bracelets have not been delivered and the Courier contact details are incorrect so no way to contact them. Shame on you! I believe in Karma!!

I wanted so much to support this brand. However I have not received my presents for the holidays, despite ordering on the 12th December. I have contacted their customer service and I was told that my items have cleared customs. Nothing else. It looks like it is coming from China. Disappointed that they are not transparent about their delivery at the point of purchase so I can make a decision for the festive present! I will revise my review when I see my product and its quality and better customer support. I did reach out and had no response that is clear when I am receiving my purchase?

I absolutely love my Qamar jewellery, they really did not disappoint! Delivery took a while but that was fine for me - the pieces are lovely and look exactly how they did in the photos. A great deal, and feels even better knowing that it's helping to support a very important cause. Free Palestine 🇵🇸

It took over two weeks for item to arrive, and was shipped from china. Arrived in what looked like a Temu style plastic bag and poor quality. It was not the item that I ordered and emailed twice with no response. I’m not expecting this to be rectified and does appear to be a complete scam- not the high quality brand it is pretending to be. Do not order