N A.
This company is terrible
This company is terrible. My package got lost and they’re unwilling to take responsibility or even help with the situation. The shipment was coming directly from china via a strictly Chinese courier that I have no access to for customer service help. Wish I could just get my money back.
Response from Qamar JewelryApr 16, 2026
Thank you for sharing your experience. We understand your concerns regarding the shipment, the delivery issue, and the support you were expecting, and we appreciate you bringing this to our attention. Orders are processed and shipped according to our procedures, and delivery is managed by third-party couriers, which can sometimes create situations that require additional review. We understand how frustrating it can be when a parcel does not arrive as expected and when clear updates are needed. Please reach out to [email protected] with your order information and any relevant details. Our team will carefully review the shipment status and assist you to ensure the matter is looked into and addressed appropriately. We take all customer feedback seriously and remain committed to providing attentive and supportive service.