PVHReviews of pvh.com

PVH Brands in control of Tommy Hilfiger Australia. I recently purchased items via Hilfiger online as Christmas gifts & paid additional express shipping to get them in time for December 25. I received an email two days later to advise my package was on its way. However, one of the items was missing from the order list. When I queried this, I was lied to & advised that the item was being “sourced” from another warehouse. Another 3 days after this I received an email advising that the stock is unavailable for the missing item & offered a “free shipping code” & refund in its place. The original package still hasn’t arrived even though express shipping was paid for after a total of FIVE days. The requested refund for “express shipping” has been ignored. I now have to find another present for the person the missing item was intended for. The entire reason I purchased early, online & opted for express post was so I didn’t have to battle the shopping centre crowds. Now I have no choice but to because of this woeful company. A few months ago I also purchased a hoody. It was faulty - unable to remove marking on it & the pill that came off it in the wash was a sign of a low quality garment. Again it took about 3 weeks for return & replacement. Some Hilfiger items run really big, others run way small. There is no consistency to their sizing across their range. The online experience & reliability of this company has taken an absolute nosedive. Up until this point I have purchased a lot of their clothing. After this, I will not be purchasing any more Hilfiger items again. I would seriously forget about purchasing from this company if you want to avoid headaches & guaranteed disappointment. Your only other option is to visit in person if you can be bothered with their limited store range. Zero stars. Avoid any brand handled by PVH.

CK Australia. Disgraceful customer service when returning a item. They have the cheek to take $5.00 for the return and take more money as a bonus with out advising. Contact CK customer service and they are rude and very unhelpful. Would not answer questions and staff member would talk over me constantly. Contact their head office, PVH corp and no response as yet. They ripped me off, I am sure they are doing it to others and no way of getting it back via the company. Its fraudulent.

Their Sr. Director Consumer Insights, Christopher Ribeiro, is racist! He makes fun of people and challenges their intelligence using their 'geographical location' to justify his comments.