Puyallup Diamond & Gold BuyersReviews of puyallupgoldbuyers.com

They cancelled my free appraisal appointment by email and I called to reschedule but they never called back. Apparently they don't want to give out the free appraisals they advertise or don't want my business.

Horrible with communication. Tried several times to reach them via message through website, emails to 3 addresses, and phone. Ultimately ended up with them cancelling my appointment with them with an hour notice asking me to reschedule. No, get bent. Horrible business practices send people elsewhere to businesses that pride themselves with good and exceptional customer service. I do not and will not EVER recommend them.

I made an appointment and no one was there. When I text this company they said they didn’t see my appointment but sent me a reminder. I was contacted back but was not offered to reschedule my free appraisal. I never purchased anything from this company

This buyer is a scam. They will not pay a fair price. 9 ounces of gold sells for $36000. I was offered less than $800. She is taking advantage of desperate people.

I ordered some silver 12/2/25. The confirmation email said I should receive the items in 5-10 business days, and that I would be notified when the item shipped. I emailed them on the 9th business day inquiring about the status of my order as I have not heard from them. I did not receive a response. Ironically enough, this survey arrived the 10th business day since my pre-paid order. So apparently I cannot get any info as to why my order hasn’t shipped (I’m local so it should’ve already arrived), but I can get asked to fill out a customer satisfaction survey 🤷‍♂️

Nobody showed up for scheduled appointment even though they emailed to confirm. Nobody answered the phone when I called, and I haven’t there’s been no word from them since then (last week!). I left 2 phone messages and an email.

Terrible. Felt unsafe

Zero stars, they did not show up for my appointment.