Push HealthReviews of pushhealth.com

TL/DR: Terrible service. Provider was totally unresponsive for four days. While on vacation, I developed a flare up of inflammatory arthritis. I submitted a request for a short course of corticosteroids as that has relieved such attacks in the past. PushHealth has a separate webpage which specifically states and advertises that their providers will prescribe corticosteroids. Because it was the weekend, I was out of state in an unfamiliar area, and Covid, I wanted to avoid going to urgent care. I submitted the request very early on Sunday morning. An hour later the assigned provider, Simeon O., asked me a follow up question on when was the last time I had been prescribed a steroid course. I responded to her quickly that I couldn't recall the exact date, but it had been approximately a year. I also submitted a photo of my swollen joint. Then I waited. And waited. I sent a follow up message 12 hours later with another picture of the joint (now more swollen) and said things were worsening. Monday passed with no response or activity. On Tuesday night, I sent a message. By Wednesday morning, my joint had reached the point I had no choice but to go to urgent care. Push says providers typically respond within 24 hours. As of Wednesday morning, I had received I no response. I understand if the provider felt she could not approve the request for whatever reason or wanted to suggest a different treatment (that is obviously her right as she has to do what's in her medical judgment), but she should have said that promptly. She should not have left me in limbo for days. I will never use this service again. I don't recommend this service AT ALL unless your situation is such that you can wait a week to have a provider approve or deny your request. On the positive end, they did refund my money promptly. However, the provider never apologized for leaving me in limbo. (If she had, I would have been willing to give Push another try.)

I requested online physician’s assistance. I have insurance but I’m in a new area and don’t have a doctor in the area. I paid to have a prescription called in. Regular OTC don’t work for me and I was in dire need for immediate relief. I requested 2 tablets of Fluconazole which is to treat mild to moderate yeast infection. I was charged $65 for the physician to call the RX in. My receipt says there is only one pill. I requested two - I know my body and my needs and the form that I filled out specifically asked how many, dosage, etc. I emailed them immediately and have yet to receive a response. I just went to the pharmacy where my supposed prescription is ( was sent apparently yesterday at 1:55) and was told there isn’t anything there. I luckily used PayPal as a form of payment and filed a dispute. I was immediately refunded with “sorry you didn’t receive your order”. Proceed with caution.

On July 15th I inquired to Push Health about a prescription for weight loss . I provided my lab results and everything . They prescribed a medicine that WASNT ON MY INSURANCE PLAN , it was $1093!!!! Yes one thousand ninety three ! I promptly messaged back that I needed something else . That’s been two days ago ! I have heard NOTHING ! I paid 65$ for nothing !! I want my 65$ back and haven’t received any info on how I go about that ! I’m pretty upset . Don’t use Push Health . I wish I would have read reviews first . It sounds and looks like a huge scam !!! Beware !

My dermatologist could not see me until October. I reached out to Push for 75 prednisone pills to help with inflammation. I emailed telling them I asked for 75 because I take 5 pills a day for first five days then 4 the next five days then 3 the next five until one a day for last five days. The provider subscribed only 30. They have refused to resolve this and the provider only responded once and ignored my other emails. Just a waste of $65 and time.

Doctor Frank Lee was great at first with fast response and refilling my prescription but now I can’t get a response for many days and he does not fill my prescription but says he did and it shows canceled. I went with a different company “callondoc” that filled my prescription right away for cheaper.

First time use was fast and easy. Second time use the nurse practitioner sent in Rx just as quickly as the first time (less than 10 minutes). However the pharmacy could not fill the RX because the directions she gave to take it did not make sense. She prescribed 20 pills but said to take 1 tab per day for 10 days. The pharmacy tried to call 2 times that day to get clarification with no response or call back. Second day the pharmacy called 3 times, I sent 2 messages and 1 email with no response. Knowing how quickly they respond to new requests I put in a new request with no medical problem explaining exactly what I said in previous messages and email. I got a response in less than 10 minutes from the nurse practitioner saying " you know I do have another job. I'll get to it when I get a chance.". Day 3 she called the pharmacy and corrected the problem. Now my wound is showing signs of infection that no doubt the antibiotic will take care of eventually. If I could have demanded a refund and went with a different company I would have but it's impossible to get ahold of anyone using the phone number given on the website.

I inquired about refilling a thyroid prescription that I had been filling at an online pharmacy. The nurse Janna Mustafi proceeded to be extremely rude and judgmental and implied that I did not the medication and was using the pandemic to get away with something. There was no empathy or consideration for a potential client. I contacted another online service and was given a maintenance supply of the medication and will do the lab work when the pandemic is over. There are better providers then Push! Update: the consultation conversation has now been deleted from my account!

Dishonest - stay away! My request for Cipro was first assigned to a doctor and then rejected. A total refund was supposed to be credited/reversed to my Amex account immediately. Then, two days later, a doctor (whom I did not select) notified me and said she would fill the prescription - however, she said my Amex info would need to be entered again - or she said I could become one of her patients. At this point, I received so many contradictory emails that I was no longer interested. To make matters worse, I only authorized $89 for the full service, and your company tried to put through (2) charges - one for $49.99 and one for $99.99 on my Amex. Total rip-off.