KI
Not delivered after 1 month
I placed the order on February 9 and the status is still pending on March 21. The status doesn't change and I check weekly. No happy as I spent $90USD for the products that haven't arrived
Response from PurrsitiveMar 22, 2023
We are sorry to hear that you have not received your order yet and we understand your frustration with the delayed delivery. We kindly suggest you to reach out to our customer service team at [email protected] with your order details so we can look into this issue for you and provide you with an update on your delivery. We apologize for any inconvenience caused and appreciate your patience and understanding in this matter. We value your satisfaction as a customer and we are committed to resolving this matter as soon as possible. Thank you for choosing Purrsitive and we look forward to hearing from you soon.