Purple CareReviews of purplecare.com

This company has cost me thousands in corrective actions. Sometimes they are good and sometimes you fall through their cracks—failure to remember and provide specific care for your lawn’s issues, timely action on what’s needed, not returning calls, and not resolving issues before they become worse. You have to hound them and they simply don’t follow through. Then, they are happy to give you a quote to correct the issue they caused/contributed to causing. Some individuals are amazing and sometimes the work is solid. The straw that broke the camel’s back for me was an irrigation inspection and repair at an hourly rate that I’ve never even seen a lawyer charge, then a charge that was well beyond the services rendered and time spent (I pre inspected, I was there during, and I post inspected), and repeated failure to provide an itemized receipt despite my multiple requests over many weeks, which were vocally promised and then…nothing.

Worst customer service and

Worst customer service ever... This company and how they handled our situation is a joke no responsibility to their actions but definitely want to try to push more services... Gus is a joke arrogant and definitely not wanting to fix anything they do but definitely wants to push you into more services so he must be paid a commission in my opinion because that's really all he cared about instead of addressing my issues and quickly to dismiss what the tech said and did to my wife....