PurerdropReviews of purerdrop.com

I am giving Puredrop is due to EXCELLENT customer service!! I order the correct filter tyoe 3 for Whirlpool, however I receive type 2 in the mailbox. The customer service acknowledge the error and mailed out the replacement. The filter fits perfectly and working as expected.

Very pleased…easy ordering, well-priced filters and very responsive customer service. In fact…. Excellent customer service!! I did have an issue that was solely the responsibility of USPS’s failure to deliver to me. Carrier did deliver, but to an entirely unknown, different location. I notified Purerdrop.com, PayPal and USPS. After verifying by Geo-tracking, Post Master confirmed mail carrier did not deliver to my address. While this investigation was ongoing and unresolved, MoreFilter sent me a full replacement order. USPS mail delivery was the screw-up.

I ordered and received the wrong water filter for my Whirlpool from another company. They wouldn't honor a return without a $15.00 charge. I went to Purerdrop and order the same product and received what I ordered in a short amount of time. I am happy with the quality of the product, and I am very happy with the friendly, courteous service I received. I would recommend Purerdrop to my family and friends.

I ordered the wrong filter, e-mailed Purerdrop and they responded speedily sending out the correct filters. Very happy with there service. Paul L

Communicating with their online chat was simple, and the results were immediate. They were extremely helpful.

I was able to get 3 filters for less than one would cost and the customer service was great. I will be back when it's time to change my filters again.

Bought five each refrigerator water and air filters. Very good price and quality. Excellent customer services. Would buy again.

Easy to order and fit my refrigerator just fine. The price was great and fast delivery.