Purepropertymanagement is listed under Real Estate.
Purepropertymanagement (purepropertymanagement.com) has 16 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Yulia R.
Unprofessional and Dishonest property management. I strongly advise against doing business with Pure Property Management. Under manager Lisa Martin, they harassed tenants, mismanaged the property, and pocketed security deposits. My experience was extremely stressful, and they ignored tenant rights and broke laws. Avoid renting from them!!!
Gary D.
We are property owners who retained Pure Property Management to manage our home almost two years ago. They are absolutely effing useless, if you have any other option then take it! At *best* 1 out of 10 emails will receive a reply and voicemails even less than that. They perform unapproved non-emergency maintenance exceeding $500 in violation of contractual terms. Just absolute garbage people and company. Execrable.
Alfe C.
I would not recommend Pure Property Management to any property owner. Their lack of communication, poor accountability, and failure to advocate for the owner made my experience frustrating and costly. 1️⃣ Terrible Communication – Getting updates was a constant struggle. Emails and calls were often ignored, and I had to chase them down for even the most basic information. 2️⃣ Failure to Enforce Lease Terms – Instead of protecting my property, they sided with tenants who clearly violated the lease and downplayed the damage caused. 3️⃣ Delays & Lack of Action – Despite holding tenant funds for repairs, they dragged their feet and refused to move forward in a timely manner, making the process unnecessarily difficult. 4️⃣ Unethical Practices – They seem more interested in collecting fees than actually managing properties responsibly. When concerns were raised, they avoided responsibility instead of providing solutions. 🚨 Stay away, especially from Becky Star. If you're looking for a property management company that communicates, protects your investment, and follows through on their responsibilities—look elsewhere. Pure Property Management is not it.
Tom Van N.
Horrible!! disgusting! Rude as hell! They lie!
Patrick O'Neil O.
These property management companies are the worst. As bad as the housing crisis is these people are straight out of a future dystopian movie. AVOID AT ALL COSTS
David B.
This company is all about making money. After a 12 month rental on my Nashville, TN townhouse, they charged me a fortune to "Spot Clean" and "Spot Paint". After I saw halfway cleaned / painted townhouse, I requested for them to come back to clean, they charged me again and threatened me to a collection agency. The agent totally agreed that it was a halfway cleaning job! Never again will I use this company. Shame on anyone who hires them without checking out their "5 Star" rating!!! They are not even associated with the BBB. Now I see why!! I do not recommend this company to anyone.
Jack W.
My agent name is Helena Barrios, she was great with all questions that my wife and I asked her..she helped us get the rental we filled an application for...she deserves a 5 star rating...thank you
Mar S.
Avoid They post fake reviews in Google, rude agents, incompetents and horrible attitude.
