PurelywhitedeluxeReviews of purelywhitedeluxe.com

Like everyone else, I tried Purelywhite’s Deluxe, the toothpaste and the whitening powder. None led to any appreciable whitening. Tge taste isn’t bad but unfortunately it also triggered my sensitive spots in the extreme. However my husband liked it. Didn’t whiten for him either but he appreciated the taste and none of the products aggravated his sensitive spots. So I enrolled him in a toothpaste subscription. Worst. Idea. Ever. Slow shipping, then suddenly the monthly amounts were withdrawn but no product received. After badgering them for about 2 weeks, I was finally told they wrrr out of stock of one of the ingredients. They didn’t plan to inform customers, just keep collecting subscriptions and taking orders. I requested both cancellation of my subscription and refund of the shipments I never received(2 of them), I was told I had to cancel the subscription myself and there were no refunds because I’d initially purchased through a flash sale. They kept ignoring that I paid for 2 subscriptions but never received them. I’m not aware of any law any where that makes that legal. Do on to exploring my options to get my money back. Don’t trust this company!

I paid for my order. It wasn’t delivered and I asked for refund. They told me they are not gonna do that because I put my order during the final sale. So it means during the final sale you are just donating them and your order doesn’t need to be delivered. Scammers, be careful

No refund of the money. I decided to refund the package on its way to europe, but I can now confirm that I'll not be receiving my money back from the business, which is very disappointing. I even paid extra for its long delivery, and all that money has gone down the drain. DO NOT RECOMMEND. Very unpleasant experience with this order. There was no clear information of this when reading through the sale and product that refunds are not possible. I've now learned that the hard way to say the least. Trash experience. I want my money back.

I ordered a whitening kit, package said delivered, there’s no number to call. I email them they don’t respond right away, I informed them I never received the package. They stated not their problem. It’s the shippers problem. I will never order from them again. Hope you never have a delivery issue. They won’t reimburse or send new product. Yes package said delivered but with all thieves in this world I never received it. Such heartless people can’t resend a lousy 50.00 product back out to me. So sad. I’ll go buy crest whiting strips, or purchase another product somewhere else.

Total Garbage. I received the Purely White Deluxe. The light would not even turn on. Customer service terrible, refuses to even help. I would NEVER deal with this company.

Bad, waited 25 days to hear that my order wil finnaly be delivered the next day..one week later still nothing. While they say it is delivered. they don't send me a new one and I don't get my money back.. scam!

My order came and was missing the "mouthpiece". They said that was unusual, but that was a month ago and a week ago they said it was shipped. Is this a scam or just the worst customer service I have ever seen. I have emailed them at least 4 times. I would rate them a zero if possible. They can contact me at 610 329 7177 but I am not waiting by the phone. Rich0

I never write reviews, but my order got sent back 2 months ago and ever since I am trying to get my money back. I get no response or whatsoever. Their service is horrible if you try to reach out!!!