PurelywhitedeluxeReviews of purelywhitedeluxe.com

Ordered the Purely White Deluxe and received a message that it was delivered. Checked our cameras and the pic was not our front walkway. Contacted the company and advised the issue. They told me I would need to contact the delivery service (Jitsu). I asked if Icould get a refund and was advised no, as I purchased the product on sale. I requested the delivery company's contact and the delivery number. Sent an email to the company asking where my delivery was and never heard back. I would classify this as a scam. Their customer service could care less. Since when can a legitimate company not be able to track their product. RUN!

I would rate them a minus 100 if I could. This is a SCAM. I ordered the tooth whiening powder on June 12th. They said the product had shipped and left a tracking # for delivery. When you try to track it, it says UNDELIVERABLE. I tried to cancel several times and the email says you can't cancel and no returns as it's a sale item. tHERE IS NO CUSTOMER SERVICE. I would be afraid to use this product if it were delivered

Wish I would have read the reviews first. After using the product 4x per week for 3 weeks I noticed no difference. When I had ordered it said 100% guaranteed. I sent an email to them asking for a refund with before and after pictures and did not hear back until I sent a second email. They don't advise their refund policy when ordering but it is ridiculous that I was told I bought it on sale and did not qualify for a refund. A crappy product and even worse refund policy! Crest 18 strength strips are far better! Zero stars if it was an option!

The advertisement said that this product can be used on crowns and veneers, however the box says that the Purely White powder is for natural teeth only. When I tried to contact Customer Service to ask if I could safely use it, there was no response...TWICE...No response on whether I could get a refund either. Not to mention that I was also charged significantly more than the price on the website. Super Frustrated!!!

Product doesn’t work and their return policy is a joke…please try something else

This merchant added an item to my cart that I did not want. When the package arrived, I chose to not open it, so that I could more easily return it. However, their website states that all discounted items are "final sale only," and (of course) the product I didn't want was "discounted," so isn't eligible for a refund. I will AVOID anything related to this company.

They will not accept returns or exchanges if purchased on sale which I didn't see anywhere to buy that it isn't on sale (in my book that's deceptive)& after I purchased I saw it had aspartame & I will not use ANYTHING with that so I threw 5 bottles of product along with over $100 in the trash - bad policies - bad product - bad company

This business Purelywhite is a fraudulent business. Do not order from them. The customer service is non existent for any requests to cancel orders or subscriptions. It’s a scam!!!