Devon J.
No customer service
No customer service. I contacted them twice and no response.
Purelywhitedeluxe is listed under Dental Services.
Purelywhitedeluxe (purelywhitedeluxe.com) has 552 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Devon J.
No customer service. I contacted them twice and no response.
Jim
I placed an order off their website and after a couple days I sent an email asking if I could cancel my order because I found the same product on Amazon for a lower price, free shipping and next day delivery. The response I received was they don’t refund payments from promotional offers. After waiting a week with no notification of the product being shipped I asked again to cancel my order and refund my payment and was given the same response. After over two weeks with no delivery and no notification of the item shipping I again asked to cancel my order and refund my money and it’s now four days since I sent the email and no response. I guess it’s my fault for not doing any research on this company before placing the order.
RGB
Used as directed for one container. Absolutely no results. $38 for a very small container. Too expensive. Ineffective.
Nancy M.
It did not make my teeth whiter. This is a scam. I called within two weeks time to get my money back. They refused to give me my money back stating that I had ordered under a sale and so there’s no refund. The price was $29! It distinctly said that you had 30 days to request a refund. Don’t waste your time. They are a fraud!
Kathleen
I order one jar and received 3 and charged $85.58! Can’t get a response, can’t log online to site! WTH I want my money back!
DEBRINA S.
I would give it zero stars if I could!! The ad stated it wasn’t sold anywhere but on there site, even, stating it’s not sold on Amazon. Guess what they lied!!!!!!!! It’s sold on Amazon, Target and various other stores cheaper. I contacted them less than 15 mins asking to cancel my order and of course they respond the next day saying no refunds or exchanges on flash orders. The product is going in the trash just like the company is trash!!!!
Nezmo
First and foremost the company website clearly states a money back guarantee. However, when reaching out to them, they claim that during their flash sale, they don't guarantee anything. That isn't what the website stated unless they hid it in small lettering like the scammers they are.. Secondly, BEWARE cause the news website which showed this as a regular article, didn't show this as an advertisement, which it certainly was. It wasn't an article with a real view, rather it WAS an actual advertisement but never stated so. Thirdly, the product actually doesn't work, so don't waste your money on this.
Margaret P.
I purchased a "Flash sale" special (3) which was a mistake. I should have purchased only one to test. After using the product for only two times my teeth became extremely sensitive. I had two unopened boxes so I thought I would return them. Oh, no! Not possible because all sales are final on the flash deals. They obviously only want money because nothing on their website is regular price so returning is not an option. What a scam!