PurelaceReviews of purelace.shop

The wig I received was nothing like the one I ordered from their website. Most certainly not a professional wig, would compare it to a cheap wig you would get from a costume store. This was their costumer service reply "Dear Customer, We are so sorry for that the goods you received can not meet your satisfaction.But it wouldn’t effect your use experience." So much for guaranteed refund.

I ordered a wig 2 MONTHS ago, I still haven't received it yet, I wonder if I'll ever get it. What a waste of my money, this company is false advertising, a scam just to take people's money

I paid for 3 days shipping and I haven't received my wigs yet $30 going to waste for two wigs that I still don't have,2 weeks and I still haven't received it 14 days and counting.

Worst hair ever ..stay away from this website

Buying Beware!!! Similar to others, you purchase an item through a social media ad and wait 3 weeks to a month to receive. I bought a lace front wig, but what arrived was a nasty wig that wasn't lace front, the wrong color and looked as if it was matted. When expressed this to customer service, they have you send pictures but do nothing for you to correct the issue other than suggest you pay them to return the item, and its their error or they will give you a small percentage of your money back and not a full refund. A scam.. do not buy!!!

I am mad that I have to give 1 star. I wish there was a zero star option. So, I saw the ad on Facebook and when I clicked on it, it transferred me to a link for a separate page. The wigs were all priced fair so i purchased one that was $30 to check the quality. I am so glad i did. The wig came about 3 weeks later. It was in a regular white packaging bag and the hair smells really bad. It looks like someone burnt the top of the wig and threw pieces of hair together. The customer service responds quickly but their English is not good. I had to send pics to a different email before they sent a return address to me and then stated that they need the hair back before they send my money back and I have to pay for returning the product.

I had ordered a black 8inch wig lace front. They sent me a long brown wig which is too much hair for my little head. This site is false advertisement and should be shut down. I will never buy from this website ever again. It deserves no stars.

Beware of Chinese Wig Scams!... This has to be the biggest SCAM of the year! These wigs are not as described. Very poor/cheaply made. They are NOT even LACE wigs OMG OMG OMG OMG...!!!!!!