PurelaceReviews of purelace.shop

I also had a very very bad experience with pure lace or that is where I ordered from, because when I got my order it did not say purelace. The email I got says jiahong. I did not realize that this order was from China I would never have ordered, because I had a bad experience before with them and I did try to settle it is PayPal and they were not trying to help me. I even sent picture of what I ordered and a picture of what Was sent to me and they virtually said I’m sorry. So I don’t believe that PayPal will help me now. Not realizing this last order was China until the order was complete. I have lost almost 100 dollars because I don’t trust PayPal anymore, I’ve learned to just go to store then I can see what I’m getting. I don’t understand why a company like PayPal doesn’t just drop people that are proven dishonest and false advertising.

The wig was very cheap. But I have found a few online cheap beautiful wigs. Purelace need a butt kicking for this mess. They are not wearable at all. After 2 weeks of asking for the address. They give a return address but the postal service told me 3 times that the address was incorrect. When I told them I was going to write a bad review they sent ma another address. After 7 weeks of trying to return them I had thrown them out. Please do not waste your money

I saw the wigs advertised on Facebook....looked gorgeous, so my silly behind ordered two wigs before googling Purelace reviews. A month after ordering, the two wigs were delivered (my two wigs totaled $50...great price, right?). If you were going to wear the wigs for Halloween or in a child's school play, then order from Purelace. The wigs look like something a 5 year old would put on their head to play dress up....and one of the wigs had a pungent, funky odor. I paid $23 to return a $50 purchased to CHINA (no refund and no response from Purelace - NC Technology was the name on my charge card). Thank goodness I ordered through Paypal. Per Paypal, I did have to contact Purelace (NC Technology) through Paypal first for refund....back and forth for 6 or 7 days with Purelace (NC Tehnology) offering to refund me 20%...them saying to please don't give us a negative review because that's how we feed our family...repeating the same refund offer every day....my last e-mail was "I must be talking to a robot" and escalated my complaint through Paypal.....the next day after Paypal read my back and forth e-mails with the robots Purelace (NC Technology), I received my $50 refund, however, I still lost $23 shipping the funky wigs back to China. DO NOT ORDER THESE WIGS....FALSE ADVERTISEMENT....SCAM...SCAM.....SCAM!!!!

This is a rip off, didnt sent the wigs i order. And dont want to refund you your money. You can't speak with anyone, the email telling me they would only refund 20% and for me to reorder, then offered me 40% refund. I said that I want a complete refund, i would return he incorrect items they sent, then they to tell it will be expensive to return them. This is NOT a good business to purchase anything from. I Sh-t they sent i will use on my dead dog and don't wven have a dog. This site should be RED FLAG. It's NOT that much to send back. I checked with the postal service, its only about $20, they try and scare you about the return, if they tell us it cost alot then we will not return the wrong or not want items, ill take a $20 dollar lost as long as you refund my money for being unhappy.

Did not want to give a star .This is the worst place i have ever seen, DO NOT,I MEAN DO NOT ORDER FROM HERE. the wigs are just bad and no good, You do not get what you ordered . I wanted lace BROWN and I got FRIE RED in both and no lace.Now they don't want to change it , ordered in August just came in December . B A D P L A C E . you can not talk to anyone at PURELACE , they don't answer the phones at all

DONT BUY ANYTHING FROM THEM! ITS A SCAM!! I never buy wigs but the one they had advertises in the videos on social media looked so good I decided to try it out. It took a month to receive the wig, then it looked NOTHING like the one that i ordered.. no lace front, cant be parted or worn different ways, and it looks extra cheap! I will never wear the wig and wouldn't feel right trying to sell it or give it to someone else. I tried to exchange it but I'm almost positive they dont even make the wig they advertise. I got tired of arguing and eventually settled for the 30% or whatever discount they offered. I will NEVER DO BUSINESS WITH THEM AGAIN. I WOULD NOT RECOMMEND.

I ordered two wigs, one was supposed to be a birthday gift for a fiend. It’s says online that it will be shipped in two weeks but it took a whole month for me to received them. I was exited I tell my friend about her gift and we were all waiting on them, until the surprised came in the mail wigs that are completely different from the ones I orded. No lace front, long with dirty curls and looks like plastic. I’m very disappointed and I will never order from this company again and I won’t recommend anyone to do so, do something else with your money instead!!

My shipment took forever. Then when it arrived it looked NOTHING like advertised. One was supposed to be short and straight hair, it was long and curly. Neither had lace frontals like advertisements. The wigs felt like hard straw, poor quality. I think they change names or have more than one company. I wouldn't get another wig from them if it was free. Now waiting for my refund, if that happens. Extremely disappointed