John ..
Peel Back the Onion
I worked there for almost a year between Feb 2023-Dec 2023. Shortly, after I left they were found negligent with OFAC and had to pay a $466k fine. First day on calls with members revealed the organization valued money over humanity. A girl in my training class was humiliated and harassed by a longstanding member “customer” who had displayed several prior similar behavior. We were told this was unacceptable behavior and they would put a stop to it but only a few months later somehow the same customer reached the same girl and caused the same result. HR didn’t care. They tried to tell me my health concern wasn’t a priority. Claims seldom got back to their customers. Lack of communication within all departments. UW hasn’t turned a profit in years and that has affected Subscriber Savings Accounts. Two stars for some of the customers I spoke with: senators, CEOs of large well known companies, famous musicians and athletes.