Suzy P.
Second Terrible experience with this…
Second Terrible experience with this company. They manipulate you in getting a subscription, for a better price but fail to tell you that with the subscription, you are on automatic refill. And all the pushing for buying other products on your way out of the online purchase . I was shocked to see my pay pall paid for 3 bottles of supplements I had not ordered. $121 a month after inicial order. Obviously I called and canceled subscription, but they had of course already shipped the items. I will have to pay to return the package to them , and wait for the refund. Will never buy from them again, buy at amazon, a little more expensive but avoid the hassle. Dishonest people.
Response from PureHealth ResearchDec 11, 2025
Hi Suzy, Thank you for bringing this to our attention, and we’re truly sorry for the frustration you experienced. We understand how upsetting unexpected subscriptions and add-on offers can feel, and this is not the experience we want for any customer. Our intention is to provide optional savings, not confusion, and we apologize if the process felt misleading in any way. We’re glad you were able to cancel the subscription, and we will make sure your return and refund are handled as smoothly as possible. Your feedback is important, and we’ll use it to improve clarity and reduce unnecessary hassle moving forward.