Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCNov 29, 2012

Hi Leonard, Thank you very much for your review and your purchase. I did some checking and it looks like we shipped out your missing item. If for any reason you still have not received it, please give us a call back at 1888-3be-well. Thank you very much and I am sorry we made this mistake with your order. Happy Holidays, Brent from Pure Health

Response from Pure Health LLCNov 29, 2012

Hi Kenneth, I was very sorry to read about your experience with Pure Health. Let me apologize about the delay. Whenever there is a television show that features some of the products we sell, like The View or Dr. Oz. We always get thousands of orders in a couple days. We are not a large operation and whenever this happens, I am sorry to say, there is a shipping delay of a few days. I can assure you that all future orders would not have this same delay. Thank you very much for your purchase and happy holidays. Sincerely, Brent from Pure Health

Response from Pure Health LLCNov 29, 2012

Hi, I'm sorry that your shipping experience was frustrating! I show you placed your order on 10/26 and we shipped out the next business day on 10/29 and it arrived on 11/3. You should have received an email with tracking information on 10/29, so if you did not receive that email I apologize! In the future, if you don't receive tracking information within 48 hours, please email us at [email protected] and we would be happy to provide that so you can track your shipment online! Dorene

Response from Pure Health LLCNov 29, 2012

Hi Deborah, We appreciate you taking the time to give us your opinion! I'm sorry there was a delay in your order arriving! We work hard to make sure our orders leave our warehouse within 24-48 hours, however there are times it takes us a little longer. We are working hard to reduce that time! Please let us know how you are doing with your products, we would be happy to hear from you! Dorene

Response from Pure Health LLCNov 29, 2012

Hi Calvin, We love to hear feedback from our customers, so thank you! Please let us know if there is anything we can help you with! Dorene

Response from Pure Health LLCNov 30, 2012

Hi Karla, Thank you for your order! We would love to hear about how you are doing on the Green Coffee Bean Extract - feel free to email us at [email protected]! Rest assured we do not have an auto-bill program so until you place another order with us, you will not be charged for anything else! Please let us know if you have any questions! Happy Holidays! Dorene

Response from Pure Health LLCNov 30, 2012

Hi Judith, We appreciate your feedback! Now that it has been some time since you have been taking the product, I would love to hear back from you and see how you are doing! Feel free to email me at [email protected]! Have a safe and happy holiday season! Dorene

Response from Pure Health LLCNov 20, 2012

Hi Robert, Thank you very much for your recent review. I just wanted to explain our shipping operations. It normally takes us between 24-48hrs. to ship your package. Then the normal time frame is between 4-7 seven business days. If there are weekends in there, that can slow things down as well. I am very sorry if that was not communicated to you when you made the purchase. You can always pick our products up locally at Walmarts and Sam's Club stores. Thank you very much for your order. Sincerely, Brent