Brenda M.
Horrible, actually NO Customer Service
I never give 1 star ratings, always being a little more generous but I cannot do so for this company. I placed my order May 8 and immediately my money was taken out of my paypal. After a week I did not receive anything at all from the company. I did take into consideration the influx of orders due to Dr. Oz so I did anticipate a little bit longer delivery. I was disappointed that when I checked the site it still listed as in stock so I was a little confused as to why the delay was getting past 2 weeks. I called several times and the few times I actually got through it said their mailbox was full. So with absolutely NO response from the company I finally received the product today. For a company that says they provide excellent customer service I never saw any. And there are very simple solutions that if they had implemented my star rating would be totally different- #1 have a voice message stating there has been an influx of orders and there is a delay of ...(3 weeks seems like the average) and #2 an automatic response email stating the same. Even if this product works as good as Dr Oz says (glad I ordered several bottles at one time) I will absolutely NOT order from this company ever again. Very worth trying other companies product even if they are not 100% natural. and a heads up to the company- I was VERY close to calling BBB and filing through paypal, some may not be as patient as I was (in fact in reviews elsewhere people stated they were going to report), please try to reconcile the problems so you do not get in trouble.

