Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCOct 22, 2012

Hi Harold, I was sorry to read your review that you are not happy with the results on the 100% Pure Green Coffee Bean Extract. For some people it can also just take a little while to get started, even over a month. I believe if you stick with the regimen and you will be happy you did. In situations like these we would also recommend that you try the Coffee Bean regiment in conjunction with the Red Raspberry Ketone supplement. The Red Raspberry Ketone is a natural way to boost your metabolism. Many of our customers have found that taking these capsules together increase their effectiveness. I would also recommend that you try our Pure Saffron. It is a natural appetite suppressant and induces the psychological feeling of being full. Both of these supplements are wonderful in aiding the weight loss power of the Pure Green Coffee Bean Extract. For more information about how other amazing products please visit our website at www.purehealth100.com. Sincerly, Brent

Response from Pure Health LLCNov 30, 2012

Hi Diana, I'm so sorry we sent the wrong product to you! If something like that ever happens again, please email me directly so I can take care of it for you! I hope you received the extra bottle we sent to you to compensate for you paying for the return shipping. Please email me at [email protected] if you have any questions! I look forward to hearing from you! Dorene

Response from Pure Health LLCOct 18, 2012

Hi Janelle, Thank you very much for your recent review of Pure Health. I was sorry to read that you were not happy with your results with the supplement so far. We always advise people not to expect any weight loss for at least 2 weeks. For some people then can be even longer. I am confident that if you stick with the regimen you will be very happy you did. However, I understand waiting is the hardest part of weight loss. In situations like this, when our customers are wanting to speed things up or give their weight loss a boost. I would direct you to check out our Red Raspberry Ketone. When taken inconjunction with our Green Coffee Bean Extract, this is a very effective duo. You get the weight management benefits of both these amazing products at the same time. Again, just stick with the supplement and I know you will be happy. Thank you very much for your review and your purchase. For more information about Red Raspberry Ketone visit www.purehealth100.com Sincerly, Brent from Pure Health

Response from Pure Health LLCOct 17, 2012

Hi Dawn, Thank you very much for your recent review of Pure Health. I am sorry to say that it takes us about 14 business days to get packages to Canada. And with the delay we were experiencing in September after the Dr. Oz show, that extended the ship time. I am very sorry about that, we never expected the episode. I did looking in our records to check on your order. What we show for you is 2 orders on 9/10/12 and those are the only orders for you recently. There are orders for you July and April. But I did not show any other orders around September for you. If this is incorrect, I would ask that you give us a call at 1888-3be-well and we can get to the bottom of this and sorted out. Thank you very much fof your purchase and review. Sincerly, Brent from Pure Health.

Response from Pure Health LLCOct 16, 2012

Hi Lorraine, Thank you very much for your recent review of Pure Health. I was very sorry to read about your experience and did some checking on your orer. According to your USPS tracking information (9102969007164884425007), your package was delivered yesterday Oct. 15h. If this was not the case, there may have been a problem with its delivery. If you would like some more information about this you can always reach me at 1888-3be-well. I am very sorry about any problem or delay getting your order out to you. Thank you very much for your review and your order. Sincerly, Brent from Pure Health.

Response from Pure Health LLCOct 16, 2012

Hi Balva, I was very sorry to read about your experience with Pure Health. First let me explain the delay with your package. It normally takes us about 14 business days to get your package to Canada. After the dr. Oz program about green coffee bean aired, we were backed up for about 9 business days. That delay on top of the normal 14 business days was what took us so long to get your package to you. I just checked on it and according to your USPS tracking number (LN337060080US) the package is still enroute to you. I am very sorry for the confusion and delay getting this item to you.I assure you that if you were to place another order with us, there would be no such delay. Again, I am very sorry about this. Sincerly, Brent

Response from Pure Health LLCOct 17, 2012

Hi Valaida, I was very sorry to read about your package. I did some checking for you and according to your USPS tracking information (9102969007164876233818)your package was delivered at October 01, 2012, 10:52 am. It is very possible that this information is incorrect and your local post office may just have the package. If you want to give us a call at 1888-3be-well. We can get to the bottom of what may have happened and see what it will take to get your order out to you. I am very sorry that this has happened and know we can get this sorted out. Thank you very much for your order. Sincerly, Brent from Pure Health.

Response from Pure Health LLCOct 16, 2012

Hi Cynthia, Thank you very much for your recent review of Pure Health. I was glad to read that you were happy with our customer service. But not so much that the Green Coffee Bean extract was not getting you the results you were hoping for. With any weight loss supplement of this type, there will always be a small population (5%) that it is just not as effective for. In situations like this, we actually recommend that you increase your dosage to give your system a jump start. Or that you try taking the supplement in conjunction with our Pure Red Raspberry Ketone. This is another very effective weight management supplement. Again, thank you very much for your review and purchase. Sincerly, Brent from Pure Health.