Eileen F.
Unable to reach customer service-order not received.
I ordered a product on May 3, 2012. Today is May 21, 2012 and I have not received the product, nor can I reach anyone by phone to follow up on the order. I received an order confirmation, but no tracking information was included.
Response from Pure Health LLCMay 21, 2012
I sincerely apologize for any inconvenience our delay has caused. We have received thousands of emails and calls daily and we are very overwhelmed by the amount of contact we have had since Dr. Oz promoted the Green Coffee Bean Extract because we and one of very few companies who have the pure product and we had no warning or notice he would be speaking on this product. Again, I am very sorry for the inconvenience, you can expect your order within 14 business day from the date of order. Please let me know if you would like me to cancel this order and I will do so immediately. Thank you, Stacy

